Cisco Cisco IPCC Web Option Guide De Conception

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12-19
Cisco Unified Contact Center Enterprise 7.5 SRND
Chapter 12      Bandwidth Provisioning and QoS Considerations
Bandwidth Provisioning
For the combined dedicated link in this example, the results are as follows:
  •
Total Link = 2,550,000 bps
  •
Router/Logger high-priority bandwidth queue of 264,000 bps
  •
PG high-priority bandwidth queue of 1,998,000 bps
If this example were implemented with two separate links, Router/Logger private and PG private, the 
link sizes and queues would be as follows:
  •
Router/Logger link of 330,000 bps (actual minimum link is 1.5 Mb, as defined earlier), with 
high-priority bandwidth queue of 264,000 bps
  •
PG link of 2,220,000 bps, with high-priority bandwidth queue of 1,998,000 bps
When using Multilink Point-to-Point Protocol (MLPPP) for private networks, Cisco recommends the 
following attributes for the MLPPP link:
  •
Use per-destination load balancing instead of per-packet load balancing.
Note
You must have two separate multilinks with one link each for per-destination load balancing.
  •
Enable Point-to-Point Protocol (PPP) fragmentation to reduce serialization delay.
Bandwidth Requirements for Unified CCE Clustering Over the WAN
For details about Unified CCE clustering over the WAN, see 
.
Bandwidth must be guaranteed across the highly available (HA) WAN for all Unified ICM private, 
public, CTI, and Unified CM intra-cluster communication signaling (ICCS). Moreover, bandwidth must 
be guaranteed for any calls going across the highly available WAN. Minimum total bandwidth required 
across the highly available WAN for all Unified CCE signaling is 2 Mbps.
In addition to the bandwidth requirements for the private and public networks, this section adds 
bandwidth analysis for the connections from Unified IP IVR or Unified CVP PG to Unified IP IVR or 
Unified CVP, CTI Server to CTI OS, and Unified CM intra-cluster communication signaling (ICCS).
Unified CM PG
11,000
 100
1,100,000
 0.9
990,000
Add these three 
numbers together 
and total in the 
shaded box below 
to get the PG 
High-Priority 
Queue bandwidth.
Unified IP IVR 
PG
14,000
 60
840,000
 0.9
756,000
Unified CVP PG 0
 120
0
 0.9
0
Unified IP IVR 
or Unified CVP 
Variables
14,000
((Number of 
Variables 
 Average 
Variable Length) / 
40)
280,000
 0.9
252,000
 
 
Total Link Size
2,550,000
 
1,998,000
Total PG 
High-Priority Queue 
Bandwidth
Table 12-6
Example Calculation for a Combined Dedicated Private Link (continued)
Component
Effective 
BHCA
Multiplication 
Factor
Recommended 
Link
Multiplication 
Factor
Recommended 
Queue