Cisco Cisco E-Mail Manager Unity Integration Option Guide De Montage
Chapter 3 Pre-Installation Tasks
Base System Provisioning
3-2
Remote Silent Monitoring Installation and Administration Guide
Base System Provisioning
RSM base OS installation is similar to a Peripheral Gateway (PG) installation.
However, no persistent static routes to the router and logger need be entered, and
any firewall setup must be done manually, as the Cisco Firewall Configuration
Utility (CiscoICMfwConfig) does not currently support RSM.
However, no persistent static routes to the router and logger need be entered, and
any firewall setup must be done manually, as the Cisco Firewall Configuration
Utility (CiscoICMfwConfig) does not currently support RSM.
If Windows firewall is used, ensure that the ports used by the VRU to
communicate with RSM's VLEngine (8080/TCP) and PhoneSim (29001/TCP) are
unblocked. (Refer to the “Security Settings” topic in Chapter 4, Installation, for
more information.)
communicate with RSM's VLEngine (8080/TCP) and PhoneSim (29001/TCP) are
unblocked. (Refer to the “Security Settings” topic in Chapter 4, Installation, for
more information.)
For complete staging information, refer to Staging Guide for Cisco ICM/IPCC
Enterprise & Hosted Editions, for release 7.0(0), located at
Enterprise & Hosted Editions, for release 7.0(0), located at
When provisioning the RSM server, ensure that the following guidelines are
observed for the base system:
observed for the base system:
•
Partition the hard drive as a single C: NTFS partition.
•
Install RSM on its own dedicated server. Collocation of any other ICME
component (or anything else) on the RSM server is not supported.
component (or anything else) on the RSM server is not supported.
•
Use Cisco approved anti-virus software (refer to Chapter 2, Cisco Hardware
and Software Requirements, for BOM information). Note that all anti-virus
software supported by Unified ICME is also supported by RSM.
and Software Requirements, for BOM information). Note that all anti-virus
software supported by Unified ICME is also supported by RSM.
•
Run Microsoft's Baseline Security Analyzer (MBSA) on the server to view
possible security improvements.
possible security improvements.
•
Install Cisco Security Agent (CSA) for ICM on the server.
•
Do not enable Windows automatic updates on the system, as the patch
upgrade procedure for the RSM server must mirror those used for the Unified
CCE and Cisco Unified ICME servers.
upgrade procedure for the RSM server must mirror those used for the Unified
CCE and Cisco Unified ICME servers.
For additional guidelines on the base operating system, as well as services
installation and configuration, refer to the Security Best Practices Guide for ICM
and IPCC Enterprise & Hosted Editions, located at
installation and configuration, refer to the Security Best Practices Guide for ICM
and IPCC Enterprise & Hosted Editions, located at