Cisco Unified Contact Center Enterprise 11.0(1) Manuel Technique
Cisco Remote Expert Mobile Configuration
Configuration
3
Figure 2. Remote Expert Mobile Call Flow
Configuration
This section provides the high-level tasks and related information for configuring Remote Expert Mobile in a Unified CCE
environment.
environment.
The following table provides this information:
■
Configuration Tasks: List of high-level configuration tasks
■
System Test Specifics: System test variations from procedures and settings documented in the product
documentation.
documentation.
■
More Information: Links to product documentation for detailed configuration information related to the high-level
tasks.
tasks.