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Call Type Reports

caltyp24: Call Type Real Time All Fields Report

Router Tasks Aband Q Today

The number of tasks of this type abandoned in the CallRouter queue since

midnight.
Derived from: Call_Type_Real_Time.RouterCallsAbandQToday

Router Tasks Q Now

The number of tasks of this type currently in the CallRouter queue.
Derived from: Call_Type_Real_Time.RouterCallsQNow

Router Tasks Q Now Time

The total number of seconds spent in queue for all tasks of this type currently

in the CallRouter queue.
Derived from: Call_Type_Real_Time.RouterCallsQNowTime

Longest Task Q

The time that the longest currently queued task for this call type entered the

CallRouter queue.
Derived from: Call_Type_Real_Time.RouterLongestCallQ

Router Queue Tasks 30

The number of tasks of this type removed from the CallRouter queue to be

routed during the current half-hour interval.
Derived from: Call_Type_Real_Time.RouterQueueCallsHalf

Router Queue Tasks 5

The number of tasks of this type removed from the CallRouter queue to be

routed during the five-minute interval.
Derived from: Call_Type_Real_Time.RouterQueueCallsTo5

Router Queue Tasks Today

The number of tasks of this type removed from the CallRouter queue to be

routed since midnight.
Derived from: Call_Type_Real_Time.RouterQueueCallsToday

Router Queue Wait Time 30

The total number of seconds tasks of this type spent in the CallRouter queue

during the current half-hour interval.
Derived from: Call_Type_Real_Time.RouterQueueWaitTimeHalf

Router Queue Wait Time 5

The total number of seconds tasks of this type spent in the CallRouter queue

during the five-minute interval.
Derived from: Call_Type_Real_Time.RouterQueueWaitTimeTo5