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Trunk Group and IVR IPCC Reports

nettrk13: Network Trunk Group Historical All Fields Report

Aban

The number of calls to the trunk group abandoned in queue during the current

half-hour interval.
Derived from: Network_Trunk_Group_Half_Hour.CallsAbandonedToHalf

Tasks In

The number of inbound calls received on the trunk group during the current

half-hour interval.
Derived from: Network_Trunk_Group_Half_Hour.CallsInToHalf

Tasks Out

The number of outbound calls received on the trunk group during the current

half-hour interval.
Derived from: Network_Trunk_Group_Half_Hour.CallsOutToHalf

Inbound Time

The total number of seconds trunks in the group have been in use for inbound

calls during the current half-hour interval.
Derived from: Network_Trunk_Group_Half_Hour.InUseInboundTimeToHalf

Outbound Time

The total number of seconds trunks in the group have been in use for

outbound calls during the current half-hour interval.
Derived from: Network_Trunk_Group_Half_Hour.InUseOutboundTimeToHalf

TimeZone

The time zone for the date and time. The value is the offset in minutes from

GMT.
Derived from: Network_Trunk_Group_Half_Hour.TimeZone

In Service Time

The total number of seconds trunks in the group have been in service during

the current half-hour interval.
Derived from: Network_Trunk_Group_Half_Hour.InServiceTimeToHalf

Idle

The number of non-busy trunks in the group now.
Derived from: Network_Trunk_Group_Half_Hour.TrunksIdle

In Service

The number of trunks in the trunk group in service now.
Derived from: Network_Trunk_Group_Half_Hour.TrunksInService