Cisco Cisco IPCC Web Option Mode D'Emploi

Queue information does not appear in reports (Not applicable to System IPCC).............................161
Missing call in queue information in the WebView Service real-time and historical templates (Not
applicable to System IPCC)...............................................................................................................162

VRU Application information does not appear in Call Type or Service reports..................................162
Information for Trunk Groups associated with VRU ports does not appear in trunk group reports (Not
applicable to System IPCC................................................................................................................163

Historical Data Server is losing the oldest data.................................................................................163
Historical report is missing data for a recent interval.........................................................................164
Data is missing from the Historical Data Server after it has recovered from a failure........................164

Reporting Guide for Cisco IPCC Enterprise & Hosted Editions 7.0(0)