Cisco Cisco IP Contact Center Release 4.6.1 Références techniques
C-8
Template Design Guide Using InfoMaker for Cisco Unified ICM/Contact Center Enterprise & Hosted Editions, Release 8.0(1)
Appendix C Considerations and Tips for Working with Custom Reports
The PATCHPBL Utility
The PATCHPBL Utility
The
PATCHPBL
utility regenerates the
PPB050.PBL
files. If a
PPB050.PBL
file does not exist, the utility
creates that file.
The
PATCHPBL
utility goes through each report-category directory, reads each category’s srdlist.txt file,
and copies all the listed
SRD
files into the
PPB050.PBL
file.
The utility does NOT delete any template in the
PPB050
.
PBL
file that is not in the
srdlist.txt
file.
Therefore, custom templates remain unaltered in the regenerated
PPB050.PBL
file.
If you mistakenly open a Cisco template, modify it, and do not save it with a new (custom) name, running
PATCHPBL
restores the original Cisco template.
How to Run PATCHPBL
The
PATCHPBL
utility is located in the ICM\bin directory and is put there when WebView is installed.
To run the
PATCHPBL
utility, from the command-prompt window, use the following command format:
PATCHPBL -root <drive>:\ICM\<instance_name>\aw
For example:
PATCHPBL -root C:\ICM\Cisco\aw