Cisco Cisco IP Contact Center Release 4.6.1 Guide De Montage
1-14
WebView Installation and Administration Guide for Cisco Enterprise & Hosted Editions, Release 7.0(0)
Chapter 1 Understanding WebView
WebView Deployments for ICM/IPCC Enterprise
Note
You can delete the third-party applications from the distributor AW, but it is sufficient to stop their
services.
services.
See
for instructions to remove the
third-party applications.
Step 3
Remove WebView from distributor AW machine. To do this:
a.
Select Start > Programs > ICM Admin Workstation > Setup.
b.
At the Cisco ICM Setup screen:
–
Select the Instance.
–
Select WebView.
–
Click Delete.
Step 4
Run a fresh installation of the third-party applications on the new machine.
See
Step 5
Run a fresh installation of WebView on the new machine.
Point the new instance of WebView to the machine locations for the HDS-enabled Admin Workstation
distributor and the WebView database.
distributor and the WebView database.
See
for the complete procedure to
install WebView.