Cisco Cisco Content Security Management Appliance M1070 Mode D'Emploi
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AsyncOS 8.3.5 for Cisco Content Security Management User Guide
Chapter 7 Spam Quarantine
Managing Messages in the Spam Quarantine
Searching Very Large Message Collections
If you have a very large collection of messages in the spam quarantine, and if your search terms are not
narrowly defined, your query may take a very long time to return information, or it may time out.
narrowly defined, your query may take a very long time to return information, or it may time out.
You will be prompted to confirm whether you want to resubmit your search. Please note that having
multiple large searches running simultaneously can impact performance.
multiple large searches running simultaneously can impact performance.
Viewing Messages in the Spam Quarantine
The message listing shows messages in the spam quarantine. You can select how many messages are
shown at one time. You can sort the display by clicking on the column headings. Click the same column
again to reverse the sorting.
shown at one time. You can sort the display by clicking on the column headings. Click the same column
again to reverse the sorting.
Click the subject of a message to view the message, including the body and headers. The message is
displayed in the Message Details page. The first 20K of the message is displayed. If the message is
longer, it is truncated at 20K and you can download the message via the link at the bottom of the
message.
displayed in the Message Details page. The first 20K of the message is displayed. If the message is
longer, it is truncated at 20K and you can download the message via the link at the bottom of the
message.
From the Message Details page you can delete a message (select Delete) or select Release to release the
message. Releasing a message causes it to be delivered.
message. Releasing a message causes it to be delivered.
To view additional details about the message, click the Message Tracking link.
Note the following:
•
Viewing Messages with Attachments
When viewing a message that includes an attachment, the body of the message is displayed,
followed by a list of attachments.
followed by a list of attachments.
•
Viewing HTML Messages
The spam quarantine attempts to render an approximation of HTML-based messages. Images are not
displayed.
displayed.
•
Viewing Encoded Messages
Base64-encoded messages are decoded and then displayed.
Delivering Messages in the Spam Quarantine
To release a message for delivery, click the checkbox next to the message or messages that you want to
release and select Release from the drop-down menu. Then click Submit.
release and select Release from the drop-down menu. Then click Submit.
Click the checkbox in the heading row to automatically select all messages currently displayed on the
page.
page.
Released messages proceed directly to the destination queue, skipping any further work queue
processing in the email pipeline.
processing in the email pipeline.
Deleting Messages from the Spam Quarantine
The spam quarantine can be configured to automatically delete messages after a certain amount of time.
Also, the spam quarantine can be configured to automatically delete the oldest messages once the
quarantine has reached its maximum size. You may also delete messages from the spam quarantine
manually.
Also, the spam quarantine can be configured to automatically delete the oldest messages once the
quarantine has reached its maximum size. You may also delete messages from the spam quarantine
manually.