Cisco Cisco Content Security Management Appliance M1070 Mode D'Emploi

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AsyncOS 8.3.5 for Cisco Content Security Management User Guide
 
Chapter 14      Common Administrative Tasks
  Managing Alerts
Viewing Recent Alerts 
About Duplicate Alerts 
You can specify the initial number of seconds to wait before AsyncOS will send a duplicate alert. If you 
set this value to 0, duplicate alert summaries are not sent; instead, all duplicate alerts are sent without 
any delay (this can lead to a large amount of email over a short amount of time). The number of seconds 
to wait between sending duplicate alerts (alert interval) is increased after each alert is sent. The increase 
is the number of seconds to wait plus twice the last interval. So a 5-second wait would have alerts sent 
at 5 seconds, 15 seconds, 35 seconds, 75 seconds, 155 seconds, 315 seconds, and so on.
Eventually, the interval could become large. You can set a cap on the number of seconds to wait between 
intervals via the maximum number of seconds to wait before sending a duplicate alert field. For example, 
if you set the initial value to 5 seconds, and the maximum value to 60 seconds, alerts would be sent at 5 
seconds, 15 seconds, 35 seconds, 60 seconds, 120 seconds, and so on.
Cisco AutoSupport
To allow Cisco to better support and design future system changes, the Cisco Content Security appliance 
can be configured to send Cisco a copy of all alert messages generated by the system. This feature, called 
‘AutoSupport’, is a useful way to allow Customer Support to be proactive in supporting your needs. 
AutoSupport also sends weekly reports noting the uptime of the system, the output of the status 
command, and the AsyncOS version used.
By default, alert recipients set to receive Information severity level alerts for System alert types receive 
a copy of every message sent to Cisco. This can be disabled if you do not want to send the weekly alert 
messages internally. To enable or disable this feature, select Management Appliance > System 
Administration > Alerts
 and click edit settings.
By default, if AutoSupport is enabled, the weekly AutoSupport report is sent to alert recipients set to 
receive system alerts at the Information level.
To Do 
This 
View a list of recent alerts 
Users with administrator and operator access can choose 
Management Appliance > System Administration > Alerts 
and click the View Top Alerts button. 
Alerts appear even if there was a problem emailing them. 
Sort the list 
Click a column heading. 
Specify the maximum number of alerts 
to save in this list
Use the 
alertconfig
 command in the command-line 
interface
Disable this feature
Use the 
alertconfig
 command in the command-line 
interface to set the maximum number of alerts to zero (0).