Cisco Cisco Content Security Management Appliance M1070 Mode D'Emploi
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AsyncOS 8.3.5 for Cisco Content Security Management User Guide
Chapter 16 Troubleshooting
Remotely Resetting Appliance Power
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When a packet capture is running, the Packet Capture page shows the status of the capture in
progress by showing the current statistics, such as file size and time elapsed.
progress by showing the current statistics, such as file size and time elapsed.
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The GUI only displays packet captures started in the GUI, not from the CLI. Similarly, the CLI only
displays the status of a current packet capture run started in the CLI.
displays the status of a current packet capture run started in the CLI.
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The packet capture file is split into ten parts. If the file reaches the maximum size limit before the
packet capture ends, the oldest part of the file is deleted (the data is discarded) and a new part starts
with the current packet capture data. Only 1/10 of the packet capture file is discarded at a time.
packet capture ends, the oldest part of the file is deleted (the data is discarded) and a new part starts
with the current packet capture data. Only 1/10 of the packet capture file is discarded at a time.
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A running capture started in the GUI is preserved between sessions. (A running capture started in
the CLI stops when the session ends.)
the CLI stops when the session ends.)
Step 4
Allow the capture to run for the specified duration, or, if you have let the capture run indefinitely,
manually stop the capture by clicking Stop Capture.
manually stop the capture by clicking Stop Capture.
Step 5
Access the packet capture file:
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Click the file in the Manage Packet Capture Files list and click Download File.
•
Use FTP or SCP to access the file in the
captures
subdirectory on the appliance.
What To Do Next
Make the file available to Support:
•
If you allow remote access to your appliance, technicians can access the packet capture files using
FTP or SCP. See
FTP or SCP. See
•
Email the file to Support.
Remotely Resetting Appliance Power
If the appliance requires a hard reset, you can reboot the appliance chassis remotely using a third-party
Intelligent Platform Management Interface (IPMI) tool.
Intelligent Platform Management Interface (IPMI) tool.
Restrictions
•
Remote power management is available only on certain hardware.
For specifics, see
.
•
If you want be able to use this feature, you must enable it in advance.
For details, see
•
Only the following IPMI commands are supported:
status, on, off, cycle, reset, diag, soft
Issuing unsupported commands will produce an “insufficient privileges” error.
Before You Begin
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Obtain and set up a utility that can manage devices using IPMI version 2.0.
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Understand how to use the supported IPMI commands. See the documentation for your IPMI tool.