Cisco Cisco Agent Desktop 9.0 Guide De Montage
Cisco CAD Installation Guide 7.1
72
November 2006
BackupDB Utility
To preserve the Recording & Statistics service database, use the BackupDB utility
(BackupDB.bat). This utility backs up the recording metadata in the database.
Recording metadata is the information saved about a recording—time and date of
recording, the agent recorded, and so on.
(BackupDB.bat). This utility backs up the recording metadata in the database.
Recording metadata is the information saved about a recording—time and date of
recording, the agent recorded, and so on.
NOTE: The recordings themselves are preserved using the
CDBRTool utility. See
CDBRTool utility. See
for more
information.
To run BackupDB:
1. On the server hosting the CAD Recording & Statistics service, open a
command window.
NOTE: On a redundant system, do this on the Side A server. You can
obtain the IP address of the Side A server by running CAD
Configuration Setup and noting the IP addresses in the Directory
Services Replication window.
obtain the IP address of the Side A server by running CAD
Configuration Setup and noting the IP addresses in the Directory
Services Replication window.
2. Navigate to the folder where BackupDB.bat is located. The default location
is:
C:\Program Files\cisco\Desktop\DB
3. On the command line, type:
BackupDB.bat "<userID>" "<password>" "<dbserver>"
"<backup file path>"
where:
<userID> . . . . . . . . . . . User ID needed to access the old database. The
default userID is sa.
<password>. . . . . . . . . Password needed to access the old database. The
default password is sa.
NOTE: if the user ID and password are not the
default values and you have forgotten what they are,
contact technical support for assistance.
default values and you have forgotten what they are,
contact technical support for assistance.
<dbserver>. . . . . . . . . . Hostname or IP address of the server where the
database is located, or the local loopback IP
address of 127.0.0.1.
address of 127.0.0.1.
<backup file path>. . . . Location where the backup file is to be saved. The
location must be a local drive.
4.Press Enter.