Cisco Cisco Content Security Management Appliance M1070 Mode D'Emploi

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AsyncOS 10.0 for Cisco Content Security Management Appliances User Guide
 
Chapter 9      Managing Web Security Appliances
  Troubleshooting Configuration Management Issues
Configuration Master > Access Policies > Web Reputation and Anti-Malware 
Settings Page Settings are Not as Expected
Problem
The Access Policies > Web Reputation and Anti-Malware Settings page in the configuration 
master is missing expected settings, including the Web Reputation Score threshold settings and the 
ability to choose anti-malware scanning engines. Or it includes these settings when you are using 
Adaptive Security on the Web Security appliance. 
Solution
Available options depend on whether Adaptive Security is selected for that configuration 
master in Web > Utilities > Security Services Display settings. 
Troubleshooting Configuration Publishing Failures 
Problem
Publishing a configuration fails. 
Solution
Look at the Web > Utilities > Web Appliance Status page. Publishing fails if: 
There is a discrepancy between the status in the “Web Appliance Service” column and the status in 
the “Is Service Displayed on Management Appliance?” column. 
Both columns show that the feature is enabled but the corresponding Feature Key is not active (for 
example, is expired). 
The Configuration Master version should match the AsyncOS version on the Web Security 
appliance. Publishing an older Configuration Master version to a newer Web Security appliance may 
fail if settings on the Web Security appliance do not match the settings in the Configuration Master. 
This can occur even if the Web Appliance Status page does not indicate any discrepancies. 
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