Cisco Cisco Computer Telephony Integration Option 8.5 Guide Du Développeur

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CTI Server Message Reference Guide (Protocol Version 9) Release 7.0(0)
Chapter 5      Application Level Interfaces
Client Events Service
QueueDeviceType
The type of device ID in the 
QueueDeviceID floating field 
(
).
USHORT
2
CallingDeviceType
The type of device ID in the 
CallingDeviceID floating field 
(
).
USHORT
2
CalledDeviceType
The type of device ID in the 
CalleDeviceID floating field 
(
).
USHORT
2
LastRedirect 
DeviceType  
The type of device ID in the 
LastRedirectDeviceID floating field 
(
).
USHORT
2
NumQueued
The number of calls in the queue for 
this service.
USHORT
2
NumSkillGroups
The number of Skill Group queues 
that the call has queued to, up to a 
maximum of 20. This value also 
indicates the number of Skill 
GroupNumber, Skill GroupID, and 
SkillGroupPriority floating fields in 
the floating part of the message.
USHORT
2
LocalConnection 
State
The state of the local end of the 
connection (
USHORT
2
EventCause
A reason for the occurrence of the 
event (
USHORT
2
Floating Part
Field Name
Value
Data Type
Max. 
Size
ConnectionDevice 
ID 
The device ID of the device 
associated with the connection.
STRING
64
QueueDeviceID 
(optional)
The device ID of the queuing device. STRING
64
CallingDeviceID 
(optional)
The device ID of the calling device. STRING
64
CalledDeviceID 
(optional)
The device ID of the called device.
STRING
64
LastRedirectDevice 
ID (optional)
The device ID of the redirecting 
device.
STRING
64
Table 5-19
CALL_QUEUED_EVENT Message Format (continued)