Cisco Cisco Computer Telephony Integration Option 8.5 Guide Du Développeur
5-36
CTI Server Message Reference Guide (Protocol Version 9) Release 7.0(0)
Chapter 5 Application Level Interfaces
Client Events Service
QueueDeviceType
The type of device ID in the
QueueDeviceID floating field
(
QueueDeviceID floating field
(
).
USHORT
2
CallingDeviceType
The type of device ID in the
CallingDeviceID floating field
(
CallingDeviceID floating field
(
).
USHORT
2
CalledDeviceType
The type of device ID in the
CalleDeviceID floating field
(
CalleDeviceID floating field
(
).
USHORT
2
LastRedirect
DeviceType
DeviceType
The type of device ID in the
LastRedirectDeviceID floating field
(
LastRedirectDeviceID floating field
(
).
USHORT
2
NumQueued
The number of calls in the queue for
this service.
this service.
USHORT
2
NumSkillGroups
The number of Skill Group queues
that the call has queued to, up to a
maximum of 20. This value also
indicates the number of Skill
GroupNumber, Skill GroupID, and
SkillGroupPriority floating fields in
the floating part of the message.
that the call has queued to, up to a
maximum of 20. This value also
indicates the number of Skill
GroupNumber, Skill GroupID, and
SkillGroupPriority floating fields in
the floating part of the message.
USHORT
2
LocalConnection
State
State
The state of the local end of the
connection (
connection (
USHORT
2
EventCause
A reason for the occurrence of the
event (
event (
USHORT
2
Floating Part
Field Name
Value
Data Type
Max.
Size
Size
ConnectionDevice
ID
ID
The device ID of the device
associated with the connection.
associated with the connection.
STRING
64
QueueDeviceID
(optional)
(optional)
The device ID of the queuing device. STRING
64
CallingDeviceID
(optional)
(optional)
The device ID of the calling device. STRING
64
CalledDeviceID
(optional)
(optional)
The device ID of the called device.
STRING
64
LastRedirectDevice
ID (optional)
ID (optional)
The device ID of the redirecting
device.
device.
STRING
64
Table 5-19
CALL_QUEUED_EVENT Message Format (continued)