Cisco Cisco NAC Appliance 3390 Guide D’Information
Product End-of-Life Notice
© 2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public.
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End-of-Sale and End-of-Life Announcement for the
Cisco NAC Appliance Software 4.9.2 and Earlier
Cisco NAC Appliance Software 4.9.2 and Earlier
EOL9364
Cisco announces the end-of-sale and end-of life dates for the Cisco NAC Appliance
Software 4.9.2 and Earlier. The last day to order the affected product(s) is February 5,
2014. Customers with active service contracts will continue to receive support from
the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin.
Table 1 describes the end-of-life milestones, definitions, and dates for the affected
product(s). Table 2 lists the product part numbers affected by this announcement. For
customers with active and paid service and support contracts, support will be
available under the terms and conditions of customers' service contract.
Software 4.9.2 and Earlier. The last day to order the affected product(s) is February 5,
2014. Customers with active service contracts will continue to receive support from
the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin.
Table 1 describes the end-of-life milestones, definitions, and dates for the affected
product(s). Table 2 lists the product part numbers affected by this announcement. For
customers with active and paid service and support contracts, support will be
available under the terms and conditions of customers' service contract.
Table 1.
End-of-Life Milestones and Dates for the Cisco NAC Appliance Software 4.9.2 and Earlier
Milestone
Definition
Date
End-of-Life
Announcement Date
Announcement Date
The date the document that announces the end of sale and end of life of a product is
distributed to the general public.
distributed to the general public.
August 7, 2013
End-of-Sale Date
The last date to order the product through Cisco point-of-sale mechanisms. The product is no
longer for sale after this date.
longer for sale after this date.
February 5, 2014
Last Ship Date:
HW, App. SW
HW, App. SW
The last-possible ship date that can be requested of Cisco and/or its contract manufacturers.
Actual ship date is dependent on lead time.
Actual ship date is dependent on lead time.
May 6, 2014
End of SW Maintenance
Releases Date:
App. SW
Releases Date:
App. SW
The last date that Cisco Engineering may release any final software maintenance releases or
bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test
the product software.
bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test
the product software.
February 5, 2015
End of Routine Failure
Analysis Date:
HW
Analysis Date:
HW
The last-possible date a routine failure analysis may be performed to determine the cause of
hardware product failure or defect.
hardware product failure or defect.
February 5, 2015
End of New Service
Attachment Date:
HW, App. SW
Attachment Date:
HW, App. SW
For equipment and software that is not covered by a service-and-support contract, this is the
last date to order a new service-and-support contract or add the equipment and/or software
to an existing service-and-support contract.
last date to order a new service-and-support contract or add the equipment and/or software
to an existing service-and-support contract.
February 5, 2015
End of Service Contract
Renewal Date:
App. SW
Renewal Date:
App. SW
The last date to extend or renew a service contract for the product.
May 3, 2016
End of Service Contract
Renewal Date:
HW
Renewal Date:
HW
The last date to extend or renew a service contract for the product.
May 3, 2018
Last Date of Support:
App. SW
App. SW
The last date to receive applicable service and support for the product as entitled by active
service contracts or by warranty terms and conditions. After this date, all support services for
the product are unavailable, and the product becomes obsolete.
service contracts or by warranty terms and conditions. After this date, all support services for
the product are unavailable, and the product becomes obsolete.
February 28, 2017
Last Date of Support:
HW
HW
The last date to receive applicable service and support for the product as entitled by active
service contracts or by warranty terms and conditions. After this date, all support services for
the product are unavailable, and the product becomes obsolete.
service contracts or by warranty terms and conditions. After this date, all support services for
the product are unavailable, and the product becomes obsolete.
February 28, 2019
HW = Hardware
OS SW = Operating System Software App. SW = Application Software