Samsung RF67DERS Manuel D’Utilisation

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36_
 
troubleshooting
36_
 
troubleshooting
troubleshooting
PROBLEm
SOLUTION
The Refrigerator does 
not work at all or it does 
not chill sufficiently.
•  Check that the power plug is properly connected.
•  Is the temperature control on the display panel set to the correct 
temperature? 
Try setting it to a lower temperature.
•  Is the refrigerator in direct sunlight or located near a heat source?
•  Is the back of the refrigerator so close to the wall that air cannot keep 
circulating? (Refer to page 10 for the best location.)
The food in the
Refrigerator is frozen.
•  Is the temperature control on the display set to the correct 
temperature? 
Try setting it to a warmer temperature.
•  Is the temperature in the room too low?
•  Did you store the food too close to the air vent at the back of the 
refrigerator? Move the food away from the air vent.
You hear unusual noise 
or sounds.
•  Check that the refrigerator is level and stable.
•  Is the back of the refrigerator too close to the wall and therefore 
keeping air from circulating?
•  Was anything dropped behind or under the refrigerator?
•  A “ticking” sound is heard from inside the refrigerator. It is normal and 
occurs because various accessories are contracting or expanding 
according to the temperature of the refrigerator interior.
The front corners and 
horizontal hinged section 
of the appliance are hot 
and condensation is 
occurring.
•  Some heat is normal as anti-condensators are installed in the horizontal 
hinged section of the refrigerator to prevent condensation.
•  Is the refrigerator door ajar? Condensation can occur when you leave 
the door open for a long time.
Ice Maker is not 
producing ice.
•  Did you wait for 12 hours after installation of the water supply line 
before making ice?
•  Is the water line connected and the shut-off valve opened?
•  Did you manually stop the ice making function?
•  Is the freezer temperature too warm? Try setting the freezer 
temperature lower.
You hear water bubbling 
in the Refrigerator.
•  This is normal. The bubbling comes from the refrigerator coolant liquid 
circulating through the refrigerator.
There is a bad smell in 
the Refrigerator.
•  Check for spoiled food.
•  Foods with strong odors (for example, fish) should be tightly covered.
•  Clean out your freezer periodically and throw away any spoiled or 
suspicious food.
Frost forms on the walls 
of the Freezer.
•  Is the air vent blocked? Remove any obstructions so air can circulate 
freely.
•  Allow sufficient space between the foods stored for efficient air 
circulation.
•  Is the freezer drawer closed properly?
DA68-01868P.indb   36
2010.6.29   2:31:8 PM