Samsung NX3000 Manuel D’Utilisation

Page de 186
170
Appendix > 
Before contacting a service center
Situation
Suggested remedies
Your computer does 
not recognize your 
camera
• 
Ensure that the USB cable is connected 
correctly.
• 
Ensure that the camera is switched on.
• 
Ensure that you are using a supported 
operating system.
Your computer 
disconnects the 
camera while 
transferring files
The file transfer may be interrupted by static 
electricity. Disconnect the USB cable and connect 
it again. 
i-Launcher is not 
functioning properly
• 
End i-Launcher and restart the program.
• 
Depending on your computer's specifications 
and environment, the program may not 
launch automatically. In this case, click 
Start 
ĺ
 All Programs 
ĺ
 Samsung 
ĺ
 
i-Launcher 
ĺ
 Samsung i-Launcher on your 
Windows computer. (For Windows 8, open 
Start screen, and then select All apps 
ĺ
 
Samsung i-Launcher.) Or, click Applications 
ĺ
 Samsung 
ĺ
 i-Launcher on your Mac OS 
computer.
Situation
Suggested remedies
Auto Focus does not 
work
• 
Subject is not in focus. When the subject is 
outside the AF area, shoot by moving the 
subject inside the AF area and half-pressing 
[Shutter].
• 
Subject is too close. Step back from the subject 
and shoot.
• 
The focus mode is set to MF. Switch the mode 
to AF.
AEL feature does not 
work
AEL feature does not work in t, M, s, 
and R modes. Select another mode to use this 
feature. 
Lens does not work
• 
Ensure that the lens is properly mounted. 
• 
Remove the lens from the camera and  
remount it.
External flash does not 
work
Ensure that the external flash is properly mounted 
on the external flash port.
 The date & time 
settings screen 
appears when you 
power on the camera 
• 
Set the date and time again.
• 
This screen appears when the camera’s internal 
power source is completely discharged. Insert 
a fully charged battery and wait at least 72 
hours in power off status for the internal power 
source to be recharged.