Samsung RT77BAPN Manuel D’Utilisation

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Troubleshooting
Troubleshooting
PROBLEM
SOLUTION
The appliance is not 
operating at all or the 
temperature is too high.
•  Check that the power plug is correctly connected.
•  Is the temperature control on the front panel correctly set?
•  Does sun shine on the appliance or are there heat sources nearby?
•  Is the back of the appliance too near to the wall?
The food in the refrigerator 
is frozen.
•  Is the temperature control on the front panel set to the coldest 
temperature?
•  Is the surrounding temperature too low?
•  Did you store the food with a high water content in the coldest part 
of the fridge?
There are unusual noises.
•  Check that the appliance is installed on a stable, level floor.
•  Is the back of the appliance too near to the wall?
•  Have any foreign objects fallen behind or under the appliance?
•  Is the noise coming from the compressor in the appliance?
•  A ticking sound may be heard inside the appliance; this is normal. 
This sound occurs when the various accessories contract or 
expand.
The front corners and 
sides of the appliance are 
warm and condensation 
starts to form.
•  Heat-proof pipes are installed in the front corners of the appliance 
to prevent condensation from forming. 
When the surrounding temperature rises, this may not always be 
effective. However, this is not abnormal.
•  In very humid weather, condensation may form on the outer 
surface of the appliance when the moisture in the air comes into 
contact with the cool surface of the appliance.
You can hear a liquid 
bubbling in the appliance.
•  This is the refrigerant, which cools the inside of the appliance.
There is a bad smell inside 
the appliance.
•  Has a food item spoiled?
•  Make sure that strong smelling food (for example, fish) is wrapped 
so that it is airtight.
•  Clean out your freezer periodically and throw away any spoiled or 
suspect food.
There is a layer of frost on 
the appliance walls.
•  Are the air outlet vents blocked by food stored inside the 
refrigerator.
•  Space the food out as much as possible to improve ventilation.
•  Is the door fully closed?
Condensation forms on 
the inside wall of the 
appliance and around 
vegetables.
•  Food with a high water content is stored uncovered with a high 
humidity level or the door has been left open for a long time.
•  Store the food with a cover or in sealed containers.
The lamps in the freezer 
and refrigerator are not 
turned on.
•  The lamps may not be turned back on if the doors of the freezer 
and refrigerator remain opened side by side for 2 seconds or 
longer. Close the doors and then open them again.
DA68-02636B-02.indb   14
2015. 7. 3.   �� 9:02