Samsung RR35H6165SS Manuel D’Utilisation

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English - 23
TROUBLESHOOTING
Troubleshooting
PROBLEM
SOLUTION
The appliance is not 
operating at all or the 
temperature is too 
high.
•  Check if the power plug is correctly connected.
•  Is the temperature control on the front panel correctly set?
•  Does sun shine on the appliance or are there any heat sources nearby?
•  Is the back of the appliance too close to the wall?
There are unusual 
noises.
•  Check if the appliance is installed on a stable and even floor.
•  Is the back of the appliance too close to the wall?
•  Have any foreign objects fallen behind or under the appliance?
•  Is the noise coming from the compressor in the appliance?
•  A ticking sound may be heard inside the appliance; this is normal. 
This sound occurs when the various accessories contract or expand.
The front corners and 
sides of the appliance 
are warm and 
condensation starts to 
form.
•  Heat-proof pipes are installed in the front corners of the appliance to prevent 
condensation from forming. 
When the surrounding temperature rises, this may not always be effective. 
However, this is not abnormal.
•  In very humid weather, condensation may form on the outer surface of the 
appliance when the moisture in the air comes into contact with the cool surface 
of the appliance.
You can hear a liquid 
bubbling in the 
appliance.
•  This is the refrigerant, which cools the inside of the appliance.
There is a bad smell 
inside the appliance.
•  Is there any spoiled food inside of the refrigerator? 
•  Make sure that strong smelling food (for example, fish) is wrapped so that it is 
airtight.
•  Clean out your refrigerator periodically and throw away any spoiled or suspect 
food.
There is a layer of 
frost on the appliances 
walls.
•  Are the air outlet vents blocked by food stored inside the refrigerator?
•  Space the food out as much as possible to improve ventilation.
•  Is the door fully closed?
Condensation forms 
on the inside wall of 
the appliance and 
around vegetables.
•  Food with a high water content is stored uncovered with a high humidity level or 
the door has been left open for a long time.
•  Store the food with a cover or in sealed containers.
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