Samsung RR21H1146SA Manuel D’Utilisation

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English - 15
TROUBLESHOO
TING
Troubleshooting
PROBLEM
SOLUTION
The appliance is 
not operating at all 
or the temperature 
is too high or low.
Check the Refrigerator for the following:
•  Check if the power plug is correctly connected.
•  Check if the power fuse is blown.
•  Is the temperature control or control panel correctly set?
•  Does sun shine on the appliance or are there any heat sources nearby?
•  Is the back of the appliance too close to the wall?
•  Do not store the hot food till it comes to room temperature.
•  Did you leave the Refrigerator or freezer door open for a long time?
If a problem occurs, contact your service agents.
The food in the 
Refrigerator is 
frozen.
•  Is the temperature control or control panel set to the coldest temperature?
•  Is the surrounding temperature too low?
There are unusual 
noises.
•  Check if the appliance is installed on a stable and even floor.
•  Is the back of the appliance too close to the wall?
•  Have any foreign objects fallen behind or under the appliance?
•  Is the noise coming from the compressor in the appliance?
•  A ticking sound occurs when the various accessories contract or expand.
The front corners 
and sides of 
the appliance 
are warm and 
condensation 
starts to form.
•  Heat-proof pipes are installed in the front corners of the appliance to 
prevent condensation from forming. 
When the surrounding temperature rises, this may not always be effective. 
However, this is not abnormal.
•  In very humid weather, condensation may form on the outer surface of the 
appliance when the moisture in the air comes into contact with the cool 
surface of the appliance.
You can hear a 
liquid bubbling in 
the appliance.
•  This is the refrigerant, which cools the inside of the appliance.
There is a bad 
smell inside the 
appliance.
•  Is there any spoiled food inside of the Refrigerator? 
•  Make sure that strong smelling food (for example, fish) is wrapped so that it 
is airtight.
•  Clean out your Refrigerator periodically and throw away any spoiled or 
suspect food.
There is a layer 
of frost on the 
appliances walls.
•  Are the air outlet vents blocked by food stored inside the Refrigerator?
•  Space the food out as much as possible to improve ventilation.
•  Is the door fully closed?
Condensation 
forms on the 
inside wall of the 
appliance and 
around vegetables.
•  Food with a high water content is stored uncovered with a high humidity 
level or the door has been left open for a long time.
•  Store the food with a cover or in sealed containers.
DA68-03113A-00.indb   15
2014. 8. 4.   �� 4:21