Samsung RZ28H61507F Manuel D’Utilisation

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English - 22
Troubleshooting
PROBLEM
SOLUTION
The appliance is not 
operating at all or the 
temperature is too high.
•  Check if the power plug is correctly connected.
•  Is the temperature control on the front panel correctly set?
•  Does sun shine on the appliance or are there any heat sour ces 
nearby?
•  Is the back of the appliance too close to the wall?
There are unusual noises.
•  Check if the appliance is installed on a stable and even floor.
•  Is the back of the appliance too close to the wall?
•  Have any foreign objects fallen behind or under the appliance?
•  Is the noise coming from the compressor in the appliance?
•  A ticking sound may be heard inside the appliance; this is normal. 
This sound occurs when the various accessories contract or expand.
The front corners and sides 
of the appliance are warm 
and condensation starts to 
form.
•  Heat-proof pipes are installed in the front corners of the appliance to 
prevent condensation from forming.
When the surrounding temperature rises, this may not always be 
effective. However, this is not abnormal.
•  In very humid weather, condensation may form on the outer surface of 
the appliance when the moisture in the air comes into contact with the 
cool surface of the appliance.
You can hear a liquid 
bubbling in the appliance.
•  This is the refrigerant, which cools the inside of the appliance.
There is a bad smell inside 
the appliance.
•  Is there any spoiled food inside of the freezer? 
•  Make sure that strong smelling food (for example, fish) is wrapped so 
that it is airtight.
•  Clean out your freezer periodically and throw away any spoiled or 
suspect food.
There is a layer of frost on 
the appliances walls.
•  Are the air outlet vents blocked by food stored inside the freezer?
•  Space the food out as much as possible to improve ventilation.
•  Is the door fully closed?
Condensation forms on the 
inside wall of the appliance.
•  Food with a high water content is stored uncovered with a high 
humidity level or the door has been left open for a long time.
•  Store the food with a cover or in sealed containers.