Samsung 31,5" LED-TV Monitor TE310 Manuel D’Utilisation

Other Information

Issues

Solutions and Explanations

Aerial (Terrestrial/Cable) Connection
The TV is not receiving all 
channels.

 

• Make sure the Aerial cable is connected securely.

 

• Please try 

Setup

 (Initial setup) to add available channels to the channel list. Go 

to 

MENU

 - 

System

 - 

Setup

 (Initial setup) and wait for all available channels to be 

stored.

 

• Verify the 

Aerial

 is positioned correctly.

The picture is distorted: macro 
block error small block, dots, 
pixelization

 

• Compression of video contents may cause picture distortion, especially on fast 

moving pictures such as sports and action movies.

 

• A low signal can cause picture distortion. This is not a TV issue.

Others
The picture will not display in 
full screen.

 

• HD channels will have black bars on either side of the screen when displaying up 

scaled SD (4:3) contents.

 

• Black bars on the top and bottom will appear during movies that have aspect 

ratios different from your TV.

 

• Adjust the picture size options on your external device or TV to full screen.

The remote control does not 
work.

 

• Replace the remote control batteries with the poles (+/–) in the right direction.

 

• Clean the sensor’s transmission window on the remote.

 

• Try pointing the remote directly at the TV from 1.5~1.8 m away.

The cable/set top box remote 
control doesn’t turn the TV on 
or off, or adjust the volume.

 

• Programme the Cable/Set top box remote control to operate the TV. Refer to the 

Cable/Set top box user manual for the SAMSUNG TV code.

A “Mode Not Supported” 
message appears.

 

• Check the supported resolution of the TV, and adjust the external device’s output 

resolution accordingly.

There is a plastic smell from 
the TV.

 

• This smell is normal and will dissipate over time.

The TV 

Signal Information

 

is unavailable in the 

Self 

Diagnosis

 Test menu.

 

• This function is only available with digital channels from an Aerial / RF / Coax 

connection.

TV is tilted to the right or left 
side.

 

• Remove the stand base from the TV and reassemble it.

There are difficulties 
assembling the stand base.

 

• Make sure the TV is placed on a flat surface. If you cannot remove the screws 

from the TV, please use a magnetized screw driver.

The 

Broadcasting

 menu is 

grey out (unavailable).

 

• The 

Broadcasting

 menu is only available when the TV source is selected.

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