Samsung RR11K1100SD Manuel D’Utilisation

Page de 28
Troubleshooting
English  25
Troubleshooting
Problem
Solution
The appliance is not 
operating at all or the 
temperature is too 
high or low.
•  Check that the power plug is correctly connected.
•  Is the temperature control correctly set?
•  Is the appliance in direct sunlight or located near a heat 
source.? 
If so, it may not be able to cool as well. Please put it in a 
place that is out of direct sunlight and not near a heat source.
•  Is the back of the appliance too close to the wall? 
If so, it may not be able to cool sufficiently. Keep it an 
appropriate distance from the wall.
•  Is there too much food inside so that the food is blocking 
the outlet vent? To keep the refrigerator at a suitable 
temperature, do not fill the refrigerator with too much food.
The food in the 
Refrigerator is frozen.
•  Is the temperature control or control panel set to the coldest 
temperature?
•  Is the surrounding temperature too low?
There are unusual 
noises.
•  Check if the appliance is installed on a stable and even floor.
•  Is the back of the appliance too close to the wall?
•  Have any foreign objects fallen behind or under the 
appliance?
•  Is the noise coming from the compressor in the appliance?
•  A ticking sound occurs when the various accessories contract 
or expand.
The sides of 
the appliance 
become warm and 
condensation starts 
to form.
•  When the surrounding temperature rises, this may not 
always be effective. 
However, this is not abnormal.
•  In very humid weather, condensation may form on the outer 
surface of the appliance when the moisture in the air comes 
into contact with the cool surface of the appliance.
You can hear a liquid 
bubbling in the 
appliance.
•  This is the refrigerant, which cools the inside of the 
appliance.
There is a bad smell 
inside the appliance.
•  Has a food item spoiled?
•  Make sure that strong smelling food (for example, fish) is 
wrapped so that it is airtight.
•  Clean out your Freezer periodically and throw away any 
spoiled food. 
When cleaning the inside of the fridge, store food elsewhere 
and unplug the appliance. Wipe with a dry dishcloth after 
2-3 hours and then circulate air inside the refrigerator.
OneDoor_RR11K_EN.indd   25
2016-07-14     11:05:11