Samsung RS51K56H02A Manuel D’Utilisation
English
54
Troubleshooting
Before calling for service, review the checkpoints below. Any service calls regarding
normal situations (No Defect Cases) will be charged to users.
normal situations (No Defect Cases) will be charged to users.
General
Temperature
Symptom
Possible causes
Solution
Fridge/freezer does
not operate.
Fridge/freezer
temperature is warm.
not operate.
Fridge/freezer
temperature is warm.
• Power cord is not plugged
in properly.
• Properly plug in the power
cord.
• Temperature control is not
set correctly.
• Set the temperature lower.
• Refrigerator is located near
a heat source or direct
sunlight.
sunlight.
• Keep the refrigerator away
from direct sunlight or a
heat source.
heat source.
• Not enough clearance
between refrigerator and
sides/rear.
sides/rear.
• Make sure there are at least
5 cm from the rear and
sides.
sides.
• Vacation mode is activated.
• Deactivate vacation mode.
• The refrigerator is
overloaded. Food is
blocking the refrigerator
vents.
blocking the refrigerator
vents.
• Do not overload the
refrigerator. Do not allow
food to block ventilation.
food to block ventilation.
Fridge/freezer is
over-cooling.
over-cooling.
• Temperature control is not
set correctly.
• Set the temperature higher.
Interior wall is hot.
• Refrigerator has heat-proof
piping in the interior wall.
• To prevent condensation
from forming, the
refrigerator has heat-proof
piping in the front corners.
If the ambient temperature
rises, this equipment may
not work effectively. This is
not a system failure.
refrigerator has heat-proof
piping in the front corners.
If the ambient temperature
rises, this equipment may
not work effectively. This is
not a system failure.
Troubleshooting
Untitled-11 54
2016-09-06 11:32:05