Samsung BD-H5500 Manuel D’Utilisation

Forgot password

 

●

Press the ■ button (on top panel) for more than 5 seconds 

with no disc inside. All settings including the password will 
revert to the factory settings.  
Don’t use this unless absolutely necessary.

 

●

When the factory default settings are restored, all stored user 
BD data is deleted.

The picture is noisy or 
distorted

 

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Make sure that the disc is not dirty or scratched.

 

●

Clean the disc.

No HDMI output.

 

●

Check the connection between the TV and the HDMI jack 
of the player.

 

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Check if your TV supports 576p/480p, 720p, 1080i, or 
1080p HDMI input resolutions.

Abnormal HDMI 
output screen.

 

●

If random noise appears on the screen, it means that TV 
does not support HDCP (High-bandwidth Digital Content 
Protection).

If you experience 
other problems.

 

●

Go to the contents and find the section of the user 
manual that contains the explanations regarding the 
current problem, and follow the procedure once again.

 

●

If the problem still cannot be solved, please contact your 
nearest Samsung authorised service centre.

I can see folders shared 
through DLNA, but I 
cannot see the files.

 

●

DLNAs shows only files corresponding to the Image, 
Music, and Movie categories. Files that do not correspond 
to these categories are not displayed.

Video is played 
intermittently.

 

●

Check if the network is stable. 

 

●

Check if the network cable is properly connected and if 
the network is overloaded. 

DLNA connection 
between Player and 
PC is unstable.

 

●

The IP address under the same subnetwork should be 
unique. If they are not, IP interference can cause this 
phenomenon. 

 

●

Check if you have a firewall enabled. 
If so, disable the firewall function.

I cannot connect to 
the BD-LIVE server.

 

●

Check whether the network connection is working or not 
by using the Network Status menu. 

 

●

Check whether the USB memory device is connected to 
the player.

 

●

The memory device must have at least 1GB of free space 
to accommodate the BD-LIVE service. 
You can check the available size in BD Data Management. 

 

●

Check whether the BD-LIVE Internet Connection menu is 
set to Allow(All). 

 

●

If all above fails, contact the contents provider or update 
the player to the latest firmware.

When using the BD-
LIVE service, an error 
occurs.

 

●

The memory device must have at least 1GB of free space 
to accommodate the BD-LIVE service. 
You can check the available size in BD Data Management. 

✎

 

■

When the factory default settings are restored, all stored user BD data is deleted.

If you contact us to repair your player, an administration fee may be charged if either:

1.  An engineer is called out to your home at your request and there is no defect in the 

product.

2.  You bring the unit to a repair centre and there is no defect in the product.

We will provide you with the amount of the administration fee before we make a home 
visit or begin any work on your player. 
We recommend you read this manually thoroughly, search for a solution on line at 
www.samsung.com, or contact Samsung Customer Care before seeking to repair your 
player.