Samsung AW4 Counter Depth French Door , 680 L Manuel D’Utilisation

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PROBLEM
SOLUTION
The refrigerator 
does not work 
at all or it 
does not chill 
sufficiently.
•  Check if the power plug is properly connected.
•  Check if the set temperature on the digital display is warmer than the freezer 
or fridge inner temperature. If it is, set the refrigerator colder.
•  Is the refrigerator in direct sunlight or located near a heat source?
•  Is the back of the refrigerator too close to the wall, preventing proper 
ventilation?
The food in the 
fridge is frozen.
•  Check if the set temperature on the digital display is too low.
•  Try setting the refrigerator to a warmer temperature.
•  Is the temperature in the too low? 
Set the refrigerator warmer.
•  Did you store with a high moisture content in the coldest part of the 
refrigerator? 
Try moving those items to the other shelves in the fridge instead of keeping 
them in the colder areas or bins.
You hear 
unusual noise 
or sounds.
•  Check if the refrigerator is level and stable.
•  Is the back of the refrigerator too close to the wall, preventing proper 
ventilation? 
Try moving the back of the refrigerator at least 2 inches from the wall.
•  Was anything dropped behind or under the refrigerator?
•  If you hear a “ticking” sound from inside the refrigerator, this is normal. 
It occurs because various parts contract or expand in response to 
temperature changes in the refrigerator interior. 
•  If it sounds as if something is hitting something else inside the refrigerator, 
this is normal.  
The sound is caused by the compressor operating at high capacity.
The cabinet-
door sealing 
area of the 
appliance 
is hot and 
condensation is 
occurring.
•  Some heat is normal as anti-condensators are installed in the vertical 
hinged section of the refrigerator to prevent condensation.
•  Is the refrigerator door ajar? 
Condensation can occur when you leave the door open for a long time.
Ice Maker is not 
producing ice.
•  Did you wait for 12 hours after installation of the water supply line before 
making ice?
•  Is the water line connected and the shut-off valve opened?
•  Did you manually stop the ice making function?
•  Is the freezer temperature too warm? 
Try setting the freezer temperature lower.
Troubleshooting
English - 57
TROUBLESHOO
TING
DA68-03022B (EN)-08.indd   57
2016. 3. 24.   �� 3:07