Samsung SL-C483W Manuel D’Utilisation
Printing problems
319
15. Troubleshooting
The machine selects print
materials from the wrong
paper source.
materials from the wrong
paper source.
The paper option that was selected in the
Printing Preferences may be incorrect.
Printing Preferences may be incorrect.
For many software applications, the paper source selection is found under the Paper tab
within the Printing Preferences (see "Opening printing preferences" on page 84).
Select the correct paper source. See the printer driver help screen (see "Using help" on
page 91).
within the Printing Preferences (see "Opening printing preferences" on page 84).
Select the correct paper source. See the printer driver help screen (see "Using help" on
page 91).
A print job is extremely
slow.
slow.
The job may be very complex.
Reduce the complexity of the page or try adjusting the print quality settings.
Half the page is blank.
The page orientation setting may be incorrect.
Change the page orientation in your application (see "Opening printing preferences" on
page 84). See the printer driver help screen (see "Using help" on page 91).
page 84). See the printer driver help screen (see "Using help" on page 91).
The paper size and the paper size settings do not
match.
match.
Ensure that the paper size in the printer driver settings matches the paper in the tray.
Or, ensure that the paper size in the printer driver settings matches the paper selection
in the software application settings you use (see "Opening printing preferences" on
page 84).
in the software application settings you use (see "Opening printing preferences" on
page 84).
The machine prints, but
the text is wrong,
garbled, or incomplete.
the text is wrong,
garbled, or incomplete.
The machine cable is loose or defective.
Disconnect the machine cable and reconnect. Try a print job that you have already
printed successfully. If possible, attach the cable and the machine to another computer
that you know works and try a print job. Finally, try a new machine cable.
printed successfully. If possible, attach the cable and the machine to another computer
that you know works and try a print job. Finally, try a new machine cable.
The wrong printer driver was selected.
Check the application’s printer selection menu to ensure that your machine is selected.
The software application is malfunctioning.
Try printing a job from another application.
The operating system is malfunctioning.
Exit Windows and reboot the computer. Turn the machine off and back on again.
Pages print, but they are
blank.
blank.
The toner cartridge is defective or out of toner.
Redistribute the toner, if necessary.
If necessary, replace the toner cartridge.
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The file may have blank pages.
Check the file to ensure that it does not contain blank pages.
Some parts, such as the controller or the board,
may be defective.
may be defective.
Contact a service representative.
Condition
Possible cause
Suggested solutions