Samsung Food Showcase refrigerator, Side By Side, non plumbed, 636L Manuel D’Utilisation

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TROUBLESHOO
TING
Troubleshooting
PROBLEM
SOLUTION
The refrigerator 
does not work at all 
or it does not chill 
sufficiently.
•  Check that the power plug is properly connected.
•  Is the temperature control on the display panel set to the correct 
temperature? 
Try setting it to a lower temperature.
•  Is the refrigerator in direct sunlight or located too near a heat source? 
If so, it may not be able to cool sufficiently. Install it in a location that is out 
of direct sunlight and not near a heat source.
•  Is the back of the refrigerator too close to the wall, preventing proper 
ventilation? If so, it may not be able to cool sufficiently. 
Keep it an appropriate distance from the wall.
•  Is there too much food inside so that the food is blocking the outlet vent? 
To keep the refrigerator at a suitable temperature, do not fill the refrigerator 
with too much food. 
The food in the 
fridge is frozen.
•  Is the temperature control on the display panel set to the correct 
temperature? 
Try setting it to a warmer temperature.
•  Is the temperature in the room very low?
•  Did you store the food with a high water content in the coldest part of the 
fridge?
You hear unusual 
noise or sounds.
•  Check that the refrigerator is level and stable.
•  Is the back of the refrigerator too close to the wall and therefore keeping air 
from circulating?
•  Was anything dropped behind or under the refrigerator?
•  If you hear a “ticking” sound from inside the refrigerator, this is normal. 
It occurs because various parts contract or expand in response to 
temperature changes in the refrigerator interior. 
The front corners 
of the appliance 
are hot and 
condensation is 
occurring.
•  Some heat is normal as anti-condensators are installed in the front corners 
of the refrigerator to prevent condensation.
•  Is the refrigerator door ajar? 
Condensation can occur when you leave the door open for a long time.
•  Water condensation in a drawer may occur if the drawer contains 
vegetables. 
The condensation will dissipate naturally as time passes.
Ice is not 
dispensing.
•   Did you wait for 12 hours after installation of the water supply line before 
making ice? It may take longer to make ice if it is not sufficiently cool, such 
as when first installed.
•  Check to make sure the water is inside of the Tank off.
•  Did you manually stop the ice making function? 
Make sure Ice is set to Cubed or Crushed.
•  Are there any ice clumps in the ice maker bucket? Remove them.
•  Is the freezer temperature too warm? 
Try setting the freezer temperature lower.
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