Samsung RFG23UERS Manuel D’Utilisation

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Troubleshooting
 
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03 TROUBLESHOOTING
Troubleshooting
PROBLEM
SOLUTION
The Refrigerator does 
not work at
all or it does not chill 
suffi ciently.
• Check that the power plug is properly connected.
•  Is the temperature control on the display panel set to the correct 
temperature?
   Try setting it to a lower temperature.
• Is the Refrigerator in direct sunlight or located near a heat source?
•  Is the back of the Refrigerator too close to the wall and therefore 
keeping air from circulating?
The food in the
Refrigerator is frozen.
•  Is the temperature control on the display set to the correct temperature?
   Try setting it to a warmer temperature.
• Is the temperature in the room too low?
•  Did you store the food with high water content in the coldest part of the 
Refrigerator? Try moving those items into the body of the Refrigerator 
instead of keeping them in the Cool Select Pantry™.
You hear unusual noise 
or sounds.
• Check that the Refrigerator is level and stable.
•  Is the back of the Refrigerator too close to the wall and therefore 
keeping air from circulating?
• Was anything dropped behind or under the Refrigerator?
•  A “ticking” sound is heard from inside the Refrigerator. It is normal and 
occurs because various accessories are contracting or expanding 
according to the temperature of the Refrigerator interior.
The front corners and 
vertical hinged section 
of the appliance are 
hot and condensation 
is occurring.
•  Some heat is normal as anti-condensators are installed in the vertical 
hinged section of the Refrigerator to prevent condensation.
•   Is the Refrigerator door ajar? Condensation can occur when you leave 
the door open for a long time.
Ice-maker is not 
producing ice.
•  Did you wait for 12 hours after installation of the water supply line before 
making ice?
• Is the water line connected and the shut-off valve opened?
• Did you manually stop the ice making function?
•  Is the Freezer temperature too warm? Try setting the Freezer 
temperature lower.
You can hear water 
bubbling in the 
Refrigerator.
•  This is normal. The bubbling comes from the Refrigerator coolant liquid 
circulating through the Refrigerator.
There is a bad smell in 
the Refrigerator.   
• Check for spoiled food.
• Foods with strong odors(for example, fi sh) should be tightly covered.
•  Clean out your Freezer periodically and throw away any spoiled or 
suspicious food.
Frost forms on the 
walls of the Freezer.
•  Is the air vent blocked? Remove any obstructions so air can circulate 
freely.
•  Allow suffi cient space between the foods stored for effi cient air 
circulation.
• Is the Freezer drawer closed properly?
Water dispenser is not
functioning.
• Is the water line connected and the shut-off valve opened?
•  Has the water supply line tubing been crushed or kinked?
   Make sure the tubing is free and clear of any obstruction.
•  Is the water tank frozen because the Refrigerator temperature is too 
low?
   Try selecting a warmer setting on the main display panel.
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2016. 3. 24.   
 10:02
2016. 3. 24.   
 10:02