Samsung BD-D7000 Manuel D’Utilisation

English

08
Appendix

PROBLEM

SOLUTION

Forgot password

•  Press the STOP (   ) button (on front panel) for more than 5 seconds with 

no disc inside. All settings including the password will revert to the factory 

settings.  

Don’t use this unless absolutely necessary.

•  When the factory default settings are restored, all stored user BD data is 

deleted.

If you experience other problems.

•  Go to the contents and find the section of the user manual that contains the 

explanations regarding the current problem, and follow the procedure once 

again.

•  If the problem still cannot be solved, please contact your nearest Samsung 

authorized service centre.

The picture is noisy or distorted

•  Make sure that the disc is not dirty or scratched.

•  Clean the disc.

No HDMI output.

•  Check the connection between the TV and the HDMI jack of the player.

•  Check if your TV supports 576p/480p, 720p, 1080i, 1080p HDMI input 

resolution.

Abnormal HDMI output screen.

•  If random noise appears on the screen, it means that TV does not support 

HDCP (High-bandwidth Digital Content Protection).

AllShare function

I can see folders shared through AllShare, 

but I cannot see the files.

•  AllShare shows only files corresponding to the Image, Music, and Movie 

categories. Files that do not correspond to these categories may not be 

displayed.

Video is played intermittently.

•  Check if the network is stable. 

•  Check if the network cable is properly connected and if the network is not 

overloaded. 

•  The wireless connection between the DLNA compatible device and the 

player is unstable. 

Check the connection.

AllShare connection between player and PC 

is unstable.

•  The IP address under the same subnetwork should be unique. If they are 

not, IP interference can cause this phenomenon. 

•  Check if you have a firewall enabled. 

If so, disable the firewall function.