Samsung RSH7PNSW Manuel D’Utilisation

troubleshooting

 

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03 TROUBLESHOOTING

troubleshooting

PROBLEM

SOLUTION

The refrigerator 
does not work at all 
or it does not chill 
suffi ciently.

•  Check that the power plug is properly connected.
•  Is the temperature control on the display panel set to the correct 

temperature? Try setting it to a lower temperature.

•  Is the refrigerator in direct sunlight or located too near a heat source?
•  Is the back of the refrigerator too close to the wall and therefore keeping air 

from circulating?

The food in the fridge is 
frozen.

•  Is the temperature control on the display panel set to the correct 

temperature? Try setting it to a warmer temperature.

•  Is the temperature in the room very low?
•  Did you store the food with a high water content in the coldest part of the 

fridge? Try moving those items into the body of the fridge instead of keeping 
them in the CoolSelect Zone™ drawer.

You hear unusual 
noises or sounds.

•  Check that the refrigerator is level and stable.
•  Is the back of the refrigerator too close to the wall and therefore keeping air 

from circulating?

•  Was anything dropped behind or under the refrigerator?
•  A “ticking” sound is heard from inside the refrigerator. This is normal and 

occurs because various accessories are contracting or expanding in relation 
to the temperature of the refrigerator interior.

The front corners of 
the appliance are hot 
and condensation is 
occurring.

•  Some heat is normal as anti-condensators are installed in the front corners 

of the refrigerator to prevent condensation.

•  Is the refrigerator door ajar? Condensation can occur when you leave the 

door open for a long time.

Ice is not dispensing.

•  Did you wait for 12 hours after installation of the water supply line before 

making ice?

•  Is the water line connected and the shut-off valve open?
•  Did you manually stop the ice making function? Make sure Ice Type is set to 

Cubed or Crushed.

•  Is there any ice blocked within the ice maker bucket?
•  Is the freezer temperature too warm? Try setting the freezer temperature 

lower.

You can hear water 
bubbling in the 
refrigerator.

•  This is normal. The bubbling comes from the refrigerant coolant liquid 

circulating through the refrigerator.

There is a bad smell in 
the refrigerator.

•  Has a food item spoiled?
•  Make sure that strong smelling food (for example, fi sh) is wrapped so that it 

is airtight.

•  Clean out your freezer periodically and throw away any spoiled or suspect 

food.

Frost forms on the 
walls of the freezer.

•  Is the air vent blocked? Remove any obstructions so air can circulate freely.
•  Allow suffi cient space between the foods stored for effi cient air circulation.
•  Is the freezer door closed properly?

Water dispenser is not 
functioning.

•  Is the water line connected and the shut-off valve open?
•  Has the water supply line tubing been crushed or kinked?

Make sure the tubing is free and clear of any obstruction.

•  Is the water tank frozen because the refrigerator temperature is too low?

Try selecting a warmer setting on the main display panel.

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14. 7. 16.   

 8:49

14. 7. 16.   

 8:49