Samsung ShowCase Side-by-Side Manuel D’Utilisation
English - 34
Troubleshooting
PROBLEM
SOLUTION
The refrigerator
does not work at
all or it does not
chill sufficiently.
• Check if the power plug is properly connected.
• Is the temperature control on the display panel set to the correct temperature?
• Is the temperature control on the display panel set to the correct temperature?
Try setting it to a lower temperature.
• Is the refrigerator in direct sunlight or located too near a heat source?
If so, it may not be able to cool sufficiently. Install it in a location that is out of direct
sunlight and not near a heat source.
sunlight and not near a heat source.
• Is the back of the refrigerator too close to the wall, preventing proper ventilation?
If so, the refrigerator may not be able to cool sufficiently. Keep the wall at least two
inches from the back and sides of the refrigerator.
inches from the back and sides of the refrigerator.
• Is there too much food inside so that the food is blocking the outlet vent?
To keep the refrigerator at a suitable temperature, do not fill the refrigerator with too
much food.
much food.
The food in the
fridge is frozen.
• Is the temperature control on the display panel set to the correct temperature?
Try setting it to a warmer temperature.
• Is the temperature in the room very low?
• Did you store the food with a high water content in the coldest part of the fridge?
• Did you store the food with a high water content in the coldest part of the fridge?
Move the food to another part of the fridge.
You hear unusual
noise or sounds.
• Check if the refrigerator is level and stable.
• Is the back of the refrigerator too close to the wall, keeping air from circulating?
• Was anything dropped behind or under the refrigerator?
• If you hear a “ticking” sound from inside the refrigerator, this is normal.
• Is the back of the refrigerator too close to the wall, keeping air from circulating?
• Was anything dropped behind or under the refrigerator?
• If you hear a “ticking” sound from inside the refrigerator, this is normal.
It occurs because various parts contract or expand in response to temperature
changes in the refrigerator interior.
changes in the refrigerator interior.
The front corners
of the appliance
are hot and
condensation is
occurring.
• Some heat is normal as anti-condensators are installed in the front corners of the
refrigerator to prevent condensation.
• Is the refrigerator door ajar?
Condensation can occur when you leave the door open for a long time.
• Water condensation in a drawer may occur if the drawer contains vegetables.
The condensation will dissipate naturally as time passes.
Ice is not
dispensing.
• Did you wait for 12 hours after the installation of the refrigerator and water supply line
before making ice?
The refrigerator can take longer to make ice if it is not sufficiently cool, such as
during the first 12 hours after it was installed.
The refrigerator can take longer to make ice if it is not sufficiently cool, such as
during the first 12 hours after it was installed.
• Is the water line connected and the shut-off valve open?
• Did you manually stop the ice making function?
• Did you manually stop the ice making function?
Make sure the Ice Maker is on and Ice Type is set to Cubed or Crushed.
• Are there any ice clumps in the ice maker bucket? Remove them.
• Is the freezer temperature too warm?
• Is the freezer temperature too warm?
Try setting the freezer temperature lower.
You can hear
water bubbling in
the refrigerator.
• This is normal.
The bubbling comes from the refrigerant coolant liquid circulating through the
refrigerator.
refrigerator.
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2016. 3. 31. �� 10:37