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Samsung Networked Color Multifunction Printer Manuel D’Utilisation

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11.4   
<Troubleshooting>
Install Toner
The color toner 
cartridge is not 
installed. The arrow 
indicates which color 
toner cartridge.
Install the color toner 
cartridge.
Install 
Imaging Unit
The corresponding 
Imaging Unit of the 
machine is not 
installed.
Install Imaging Unit 
into your machine.
Invalid Toner
The color toner 
cartridge you have 
installed is not for 
your machine. The 
arrow indicates 
which color toner 
cartridge.
Install the a 
Samsung-genuine 
color toner cartridge 
designed for your 
machine.
Invalid 
Imaging Unit
The Imaging Unit of 
the machine is not 
for your machine. 
Install the a 
Samsung-genuine 
part designed for your 
machine.
Low Heat Error
Cycle Power
There is a problem 
in the fuser unit.
Unplug the power 
cord and plug it back 
in. If the problem 
persists, please call 
for service.
LSU Hsync Error
Cycle Power
A problem has 
occurred in the LSU 
(Laser Scanning 
Unit).
Unplug the power 
cord and plug it back 
in. If the problem 
persists, please call 
for service.
LSU Motor Error
Cycle Power
A problem has 
occurred in the LSU 
(Laser Scanning 
Unit).
Unplug the power 
cord and plug it back 
in. If the problem 
persists, please call 
for service.
Main Motor 
Locked
There is a problem 
in the main motor.
Open and then close 
the front cover.
Manual Feeder 
Paper Empty
There is no paper in 
the manual feeder.
Load paper in the 
manual feeder.
Manual Feeder 
Paper Jam 0
Paper has jammed 
in the feeding area 
of the manual feeder.
Clear the jam. See 
page 11.2.
Not Enough Space
In USB Memory
The space for USB 
memory device is not 
enough, which is for 
scanning and saving.
Check the available 
USB memory space. 
See page 9.4.
Network Error
There is a problem 
with the network. 
Contact your network 
administrator.
Message
Meaning
Suggested solutions
Open Heat Error
Cycle Power
There is a problem 
in the fuser unit.
Unplug the power 
cord and plug it back 
in. If the problem 
persists, please call 
for service.
Out-Bin Full
The output tray of 
the machine is full of 
paper.
Remove paper.
Over Heat Error
Cycle Power
There is a problem 
in the fuser unit.
Unplug the power 
cord and plug it back 
in. If the problem 
persists, please call 
for service.
Paper Jam 0
Open/Close Door
Paper has jammed 
in the feeding area 
of the tray.
Clear the jam. See 
page 11.1, 11.2.
Scan Unit Open
or Paper Jam2
The scan unit is not 
securely latched.
Paper has jammed 
in the paper exit 
area.
Close the scan until it 
locks into place.
Clear the jam. See 
page 11.2.
Paper Jam 1
Open/Close Door
Paper has jammed 
In the fuser area or 
rear cover.
Clear the jam. See 
page 11.2.
Tray 
Paper Mismatch
The paper size 
specified in the 
printer properties 
does not match the 
paper you are 
loading.
Load the correct 
paper in the tray 1.
Refilled Toner
The toner cartridge 
you have installed is 
not genuine or 
refilled. The arrow 
indicates which color 
toner cartridge.
The print quality may 
get poor if the refilled 
toner cartridge is 
installed, since its 
characteristics may 
significantly differ 
from the genuine. 
We recommend  
Samsung-genuine 
color toner cartridge.
Replace Toner
This message 
appears between 
Toner Empty and 
Toner Low status. 
The arrow indicates 
which color toner 
cartridge.
Replace the toner 
cartridge with a new 
one. See page 10.5.
Message
Meaning
Suggested solutions