Samsung Front Load Washer With Silver Care Guide D’Installation Rapide

quick guide

Call 1-800-726-7864

troubleshooting

Water usage

•  The half of laundry (8 lbs) water usage is about 18 liter.

•  The water usage is about 50 liter until from washing to 2 rinsing.

•  According laundry type, It is different the water usage.

Avoid using too much detergent in your washer as it can lead to over sudsing and detergent residue being left on the 
clothes.

When door locked or will not open.

•  The door will not open when the water temperature is over 131 ˚F. 

The door will not open when the internal water sensor detects the water level is too high. When the water level is too high. 
Press the 

Spin button.

Do not try to force the door open when locked. 
This could result in physical injury and, damage to the washer.

Vibration or noise.

•  When washing big bulky items that occur noise/vibration or damaged laundry.

•  Load is too small. Very small loads (one or two items) may become unbalanced and not spin out completely.  

- Add a few towels to improve tumbling and spin performance.

When washing the blanket or sheet

•  The blanket must put below 3.5 kg and one sheet in washing machine. Rolling the blanket in a round shape reduces the 

unbalance.

•  Rugs can bring unbalance and cannot be used. But when mixed well with other laundry, the weight center can be spread 

and can be used.

INFORMATION CODE

CODE

POSSIBLE CAUSES

WHAT TO DO

•  Door is unlocked when washer is 

running.

•  Press the Power button to turn off your washer, then 

restart the cycle. If the code reappears, call for service.

•  Door is open when washer is running.

•  Close the door tightly and restart the cycle. If the code 

reappears, call for service.

•  Your washer has tried to fill but was 

unsuccessful due to clogged water lines 
or closed watervalves.

•  Make sure hot and cold water valves are open all the 

way. Check for kinked hoses.

•  Check the inlet screens on the fill hoses.

•  Your washer is not draining.

•  It can also mean that the unit senses a 

small clog or frozen hose.

•  Fill the washer drum with 10 ℓ of water at the 

temperature of 140 ˚F for about 1 hour to defrost the 
ice. 

•  Unbalanced load prevented your washer 

from spinning.

•  When the weight of the laundry is about 

1 kg, the center of the weight gets 
shifted.

•  Redistribute the load, press the Start/Pause button.

•  Add more laundry.

•  To many suds are detected during the 

washing session.

•  The unit is put on hold until the suds are 

reduced. Then, the unit will go back to 
the operation. When it finishes washing, 
“End” and “SUdS” code will blink in turn.

•  Your washer is designed to use High Efficiency (HE) 

detergents. For best cleaning results only use High 
Efficiency detergents such as Tide HE, Wisk HE, CHeer 
HE, or Gain HE. High Efficiency detergent contain 
suds suppressors that reduce or eliminatesuds. When 
fewer suds are produced, the wash load tumblesmore 
efficiently and cleaning is maximized.

Code No. : DC68-02497A-02_EN

SWM-user_QG_3rd.indd   1

2008-01-09   ¿ÀÀü 12:33:15