Samsung External Dispenser French Door With FlexZone Drawer Manuel D’Utilisation

Troubleshooting

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ROUBLESHOOTING

Troubleshooting

PROBLEM

SOLUTION

The refrigerator

does not work

at all or it

does not chill

sufficiently.

• Check that the power plug is properly connected.
• Check if the set temperature on the digital display is warmer than the

freezer or fridge inner temperature. If it is, set the refrigerator colder.

• Is the refrigerator in direct sunlight or located near a heat source?
• Is the back of the refrigerator too close to the wall, preventing proper

ventilation?

The food in the

fridge is frozen.

•  Check if the set temperature on the digital display is too low.
•  Try setting the refrigerator to a warmer temperature.
•  Is the temperature in the room too low? Set the refrigerator warmer.
•  Did you store the food which is juicy in the coldest part of the refrigerator?

Try moving those items to the other shelves in the fridge instead of keeping
them in the colder areas or bins.

You hear

unusual noise

or sounds.

• Check that the refrigerator is level and stable.
• Is the back of the refrigerator too close to the wall, preventing proper

ventilation?
Try moving the back of the refrigerator at least 2 inches from the wall.

• Was anything dropped behind or under the refrigerator?
• A “ticking” sound is heard from inside the refrigerator. It is normal and

occurs because various accessories are contracting or expanding
according to the temperature of the refrigerator interior.

• If it sounds as if something is hitting something else inside the refrigerator,

this is normal. The sound is caused by the compressor operating at high
capacity.

The cabinet-

door sealing

area of the

appliance

is hot and

condensation is

occurring.

• Some heat is normal as anti-condensators are installed in the vertical

hinged section of the refrigerator to prevent condensation.

• Is the refrigerator door ajar? Condensation can occur when you leave the

door open for a long time.

Ice Maker is not

producing ice.

• Did you wait for 12 hours after installing the water supply line before making

ice?

•  Is the water line connected and the shut-off valve opened?
•  Did you manually stop the ice making function?
•  Is the freezer temperature too warm? Try setting the freezer temperature

lower.

You can

hear water

bubbling in the

refrigerator.

• This is normal. The bubbling comes from refrigerant circulating through the

refrigerator.

There is a bad

smell in the

refrigerator.

•  Check for spoiled food.
•  Foods with strong odors (for example, fish) should be tightly covered.
•  Clean out your freezer periodically and throw away any spoiled or

suspicious food.

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