Samsung 4-Door Flex RF22K9381S Series Manuel D’Utilisation
Troubleshooting
English
66
Troubleshooting
Smart Grid
Symptom
Action
What Do I Need
to use the Energy
Management and
Smart Grid functions?
to use the Energy
Management and
Smart Grid functions?
To use the Smart Grid (Demand Response) and Energy
Management functions on your refrigerator, you need the
following:
Devices
• Wireless access point (router)
• Samsung Energy Management-supported refrigerator
• Smartphone
Registration
• Connect your refrigerator to your home Wi-Fi network.
• Register for the EMS service with your electric company that
Management functions on your refrigerator, you need the
following:
Devices
• Wireless access point (router)
• Samsung Energy Management-supported refrigerator
• Smartphone
Registration
• Connect your refrigerator to your home Wi-Fi network.
• Register for the EMS service with your electric company that
has an EMS (Energy Management System) supporting SEP
(Smart Energy profile).
(Smart Energy profile).
Application
• Download the Samsung Smart Home app from the Google
• Download the Samsung Smart Home app from the Google
Play Store, Apple App Store, or Samsung Galaxy Apps.
• Install and run the Samsung Smart Home app on your
smartphone.
Why isn’t the Energy
Management function
working normally?
Management function
working normally?
• Make sure that your home router is operating normally with
proper Internet service and connection.
• Make sure that the refrigerator is connected to the AP.
Checkpoints
• Connect your smartphone to the router (AP, Access Point),
Checkpoints
• Connect your smartphone to the router (AP, Access Point),
and then check if you can browse the Internet on the
smartphone.
smartphone.
• Check if the Wi-Fi icon on the refrigerator’s display is on. If
not, connect the refrigerator to the AP.
Why isn’t the Delay
Defrost Capability
working normally?
Defrost Capability
working normally?
• Make sure that your home router is operating normally with
proper Internet service and connection.
• Make sure that the refrigerator does not display L3 or L4 on
the display panel.
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