Samsung RF85K9052SG Manuel D’Utilisation

English

48 

Troubleshooting

If you encounter a problem with the refrigerator, first check the tables starting below, and 
then try the suggested actions.

General

Symptom

Action

The refrigerator does 
not operate or cool.

•  Make sure the power cord is connected properly.
•  Make sure the temperature control is set correctly. Try 

setting to a lower temperature.

•  Make sure to keep the refrigerator away from direct sunlight 

or a heat source. Failing to do so may affect the cooling 
performance.

•  Make sure the refrigerator has enough room from the rear 

and side walls or the cabinet. Failing to do so may affect the 
cooling performance.

•  Too much food may block the ventilation of the refrigerator. 

To keep the refrigerator in normal operation, do not put too 
much food inside.

Food in the fridge 
freezes.

•  Check if the temperature control is set to the lowest 

temperature. If so, change to a higher or the optimal 
temperature.

•  This happens if the ambient temperature is too low. Set the 

temperature higher.

•  Check if food containing a high portion of water is put in 

the coldest area of the fridge or near the cooling vent. If so, 
move the food to other shelves in the fridge.

You hear unusual 
noises or sounds. 

•  Make sure the refrigerator is installed on a stable, flat 

surface.

•  Make sure the refrigerator has enough room from the rear 

and side walls or the cabinet.

•  Make sure that there are no foreign objects (coins, keys, 

cutlery, etc.) inside or underneath the refrigerator.

•  The refrigerator may produce a ticking sound from inside. 

This occurs when the various accessories contract or expand 
as the temperature inside changes. This is normal.

Troubleshooting

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2017-01-05     7:43:49