Samsung RT27H3000SE Manuel D’Utilisation

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English - 25
TROUBLESHOOTING
Troubleshooting
PROBLEM
SOLUTION
The appliance is not 
operating at all or the 
temperature is too 
high or low.
Check the Refrigerator for the following:
•  Check if the power plug is correctly connected.
•  Check if the power fuse is blown.
•  Is the temperature control or control panel correctly set?
•  Does sun shine on the appliance or are there any heat sources nearby?
•  Is the back of the appliance too close to the wall?
•  Do not store the hot food till it comes to room temperature.
•  Did you leave the Refrigerator or freezer door open for a long time?
If a problem occurs, contact your service agents.
The food in the 
Refrigerator is frozen.
•  Is the temperature control or control panel set to the coldest temperature?
•  Is the surrounding temperature too low?
There are unusual 
noises.
•  Check if the appliance is installed on a stable and even floor.
•  Is the back of the appliance too close to the wall?
•  Have any foreign objects fallen behind or under the appliance?
•  Is the noise coming from the compressor in the appliance?
•  A ticking sound occurs when the various accessories contract or expand.
The front corners and 
sides of the appliance 
are warm and 
condensation starts to 
form.
•  Heat-proof pipes are installed in the front corners of the appliance to prevent
condensation from forming.
When the surrounding temperature rises, this may not always be effective.
However, this is not abnormal.
•  In very humid weather, condensation may form on the outer surface of the
appliance when the moisture in the air comes into contact with the cool surface
of the appliance.
You can hear a liquid 
bubbling in the 
appliance.
•  This is the refrigerant, which cools the inside of the appliance.
There is a bad smell 
inside the appliance.
•  Is there any spoiled food inside of the Refrigerator?
•  Make sure that strong smelling food (for example, fish) is wrapped so that it is
airtight.
•  Clean out your Refrigerator periodically and throw away any spoiled or suspect
food.
There is a layer of 
frost on the appliances 
walls.
•  Are the air outlet vents blocked by food stored inside the Refrigerator?
•  Space the food out as much as possible to improve ventilation.
•  Is the door fully closed?
Condensation forms 
on the inside wall of 
the appliance and 
around vegetables.
•  Food with a high water content is stored uncovered with a high humidity level or
the door has been left open for a long time.
•  Store the food with a cover or in sealed containers.
Accessories (guard, shelves, veg box, veg cover, chiller tray, Dairy pockets, lamp, refrigerant) to
be inspected at the time of installation. It is not covered under warranty.
Our service engineer will replace this on Cost basis.
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2015. 2. 17.   �� 9:16