Samsung RF34H9950S4 Manuel D’Utilisation

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English - 45
TROUBLESHOO
TING
Troubleshooting
PROBLEM
SOLUTION
The refrigerator 
does not work at all 
or it does not chill 
suffi
  ciently.
•  Check if the power plug is properly connected.
•  Check if the set temperature on the digital display is warmer than the 
freezer or fridge inner temperature.
If it is, set the freezer or fridge to a colder temperature.
•  Is the refrigerator in direct sunlight or located near a heat source?
If so, it may not be able to cool suffi  ciently.
Install it in a location that is out of direct sunlight and not near a heat 
source.
•  Is the back of the refrigerator too close to the wall, preventing proper 
ventilation? If so, it may not be able to cool suffi  ciently.
Keep it an appropriate distance from the wall.
•  Is there too much food inside so that the food is blocking the outlet vent? 
To keep the refrigerator at a suitable temperature, do not fi ll the refrigerator 
with too much food.
The food in the 
fridge is frozen.
•  Check if the set temperature on the digital display is too low.
If so, raise the set temperature inside the refrigerator.
•  Try setting the refrigerator to a warmer temperature.
•  Is the temperature too low in the room? Set the refrigerator warmer.
•  Did you store food with a high moisture content in the coldest part of the 
refrigeratoror near the cooling outlet vent?
Try moving those items to the other shelves in the fridge instead of keeping 
them in the colder areas or bins.
You hear unusual 
noise or sounds.
•  Check if the refrigerator is level and stable.
•  Is the back of the refrigerator too close to the wall, preventing proper 
ventilation?
Try moving the back of the refrigerator at least 5 cm from the wall.
•  Was anything dropped behind or under the refrigerator?
•  If you hear a “ticking” sound from inside the refrigerator, this is normal. 
It occurs because various parts contract or expand in response to 
temperature changes in the refrigerator interior. 
•  If it sounds as if something is hitting something else inside the refrigerator, 
this is normal.
The sound is caused by the compressor operating at high capacity.
The cabinet-door 
sealing area of the 
appliance is hot and 
condensation is 
occurring.
•  Some heat is normal as anti-condensators are installed in the vertical 
hinged section of the refrigerator to prevent condensation.
•  Is the refrigerator door ajar?
Condensation can occur when you leave the door open for a long time.
DA68-03013E-03.indb   45
DA68-03013E-03.indb   45
2015. 8. 26.   
 10:38
2015. 8. 26.   
 10:38