Samsung RR19J2725UZ Manuel D’Utilisation

English - 20

troubleshooting

PROBLEM

SOLUTION

The appliance is not 
operating at all or the 
temperature is too 
high or low.

•  Check that the power plug is correctly connected.
•  Is the temperature control on the front panel correctly set?
•  Is the appliance in direct sunlight or located near a heat source.?

If so, it may not be able to cool as well. Please put it in a place that is out of direct 
sunlight and not near a heat source.

•  Is the back of the appliance too close to the wall?

If so, it may not be able to cool sufficiently. Keep it an appropriate distance from the 
wall.

•  Is there too much food inside so that the food is blocking the outlet vent? To keep the 

refrigerator at a suitable temperature, do not fill the refrigerator with too much food. 

The food in the 
Refrigerator is 
frozen.

•  Is the temperature control or control panel set to the coldest temperature?
•  Is the surrounding temperature too low?

There are unusual 
noises.

•  Check if the appliance is installed on a stable and even floor.
•  Is the back of the appliance too close to the wall?
•  Have any foreign objects fallen behind or under the appliance?
•  Is the noise coming from the compressor in the appliance?
•  A ticking sound occurs when the various accessories contract or expand.

The front corners 
and sides of the 
appliance are warm 
and condensation 
starts to form.

•  Heat-proof pipes are installed in the front corners of the appliance to prevent 

condensation from forming.
When the surrounding temperature rises, this may not always be effective.
However, this is not abnormal.

•  In very humid weather, condensation may form on the outer surface of the appliance 

when the moisture in the air comes into contact with the cool surface of the 
appliance.

You can hear a liquid 
bubbling in the 
appliance.

•  This is the refrigerant, which cools the inside of the appliance.

There is a bad smell 
inside the appliance.

•  Has a food item spoiled?
•  Make sure that strong smelling food (for example, fish) is wrapped so that it is airtight.
•  Clean out your Freezer periodically and throw away any spoiled food.

When cleaning the inside of the fridge, store food elsewhere and unplug the 
appliance. Wipe with a dry dishcloth after 2-3 hours and then circulate air inside the 
refrigerator.

There is a layer 
of frost on the 
appliances walls.

•  Are the air outlet vents blocked by food stored inside the Refrigerator?
•  Space the food out as much as possible to improve ventilation.
•  If the freezer drawer is not completely closed or is blocked, humidity from outside 

may enter and cause severe frost to form.

Condensation forms 
on the inside wall of 
the appliance and 
around vegetables.

•  Food with a high water content is stored uncovered with a high humidity level or the 

door has been left open for a long time.

•  Store the food with a cover or in sealed containers.

The lamps in the 
freezer and 
refrigerator are not 
turned on.

•  The lamps may not be turned back on if the doors of the freezer and refrigerator 

remain opened side by side for 2 seconds or longer. Close the doors and then open 
them again.

DA68-03199A-00.indb   20

DA68-03199A-00.indb   20

2014. 11. 7.   

 9:00

2014. 11. 7.   

 9:00