Samsung RSG5FURS Manuel D’Utilisation
troubleshooting _25
03 TROUBLESHOOTING
Troubleshooting
PROBLEM
SOLUTION
The
refrigerator
does not work
at all or it
does not chill
suffi ciently.
refrigerator
does not work
at all or it
does not chill
suffi ciently.
• Check that the power plug is properly connected.
• Is the temperature control on the display panel set to the correct temperature? Try setting it to a lower
• Is the temperature control on the display panel set to the correct temperature? Try setting it to a lower
temperature.
• Is the refrigerator in direct sunlight or located too near a heat source?
If so, it may not be able to cool suffi ciently. Install it in a location that is out of direct sunlight and not
near a heat source.
near a heat source.
• Is the back of the refrigerator too close to the wall, preventing proper ventilation?
If so, it may not be able to cool suffi ciently. Keep it an appropriate distance from the wall.
• Is there too much food inside so that the food is blocking the outlet vent?
To keep the refrigerator at a suitable temperature, do not fi ll the refrigerator with too much food.
The food in
the fridge is
frozen.
the fridge is
frozen.
• Is the temperature control on the display panel set to the correct temperature? Try setting it to a warmer
temperature.
• Is the temperature in the room very low?
• Did you store the food with a high water content in the coldest part of the fridge? Try moving those
• Did you store the food with a high water content in the coldest part of the fridge? Try moving those
items into the body of the fridge instead of keeping them in the CoolSelect Zone™ drawer.
You hear
unusual
noises or
sounds.
unusual
noises or
sounds.
• Check that the refrigerator is level and stable.
• Is the back of the refrigerator too close to the wall and therefore keeping air from circulating?
• Was anything dropped behind or under the refrigerator?
• A “ticking” sound is heard from inside the refrigerator. This is normal and occurs because various
• Is the back of the refrigerator too close to the wall and therefore keeping air from circulating?
• Was anything dropped behind or under the refrigerator?
• A “ticking” sound is heard from inside the refrigerator. This is normal and occurs because various
accessories are contracting or expanding in relation to the temperature of the refrigerator interior.
The front
corners of
the appliance
are hot and
condensation
is occurring.
corners of
the appliance
are hot and
condensation
is occurring.
• Some heat is normal as anti-condensators are installed in the front corners of the refrigerator to prevent
condensation.
• Is the refrigerator door ajar? Condensation can occur when you leave the door open for a long time.
• Water condensation in the drawer may occur when storing vegetables and it will be removed naturally
• Water condensation in the drawer may occur when storing vegetables and it will be removed naturally
as time passes.
Ice is not
dispensing.
dispensing.
• Did you wait for 12 hours after installation of the water supply line before making ice? It may take longer
to make ice if it is not suffi ciently cool, such as when fi rst installed.
• Is the water line connected and the shut-off valve open?
• Did you manually stop the ice making function? Make sure Ice Type is set to Cubed or Crushed.
• Is there any ice blocked within the ice maker bucket?
• Is the freezer temperature too warm? Try setting the freezer temperature lower.
• Did you manually stop the ice making function? Make sure Ice Type is set to Cubed or Crushed.
• Is there any ice blocked within the ice maker bucket?
• Is the freezer temperature too warm? Try setting the freezer temperature lower.
You can
hear water
bubbling
in the
refrigerator.
hear water
bubbling
in the
refrigerator.
• This is normal. The bubbling comes from the refrigerant coolant liquid circulating through the refrigerator.
There is a bad
smell in the
refrigerator.
smell in the
refrigerator.
• Has a food item spoiled?
• Make sure that strong smelling food (for example, fi sh) is wrapped so that it is airtight.
• Clean out your freezer periodically and throw away any spoiled food.
• Make sure that strong smelling food (for example, fi sh) is wrapped so that it is airtight.
• Clean out your freezer periodically and throw away any spoiled food.
When cleaning the inside of the fridge, store food elsewhere and unplug the appliance. Wipe with a dry
dishcloth after 2-3 hours and then circulate air inside the refrigerator.
dishcloth after 2-3 hours and then circulate air inside the refrigerator.
Frost forms
on the walls
of the freezer.
on the walls
of the freezer.
• Is the air vent blocked? Remove any obstructions so air can circulate freely.
• Allow suffi cient space between the foods stored for effi cient air circulation.
• Is the freezer drawer closed properly?
• Allow suffi cient space between the foods stored for effi cient air circulation.
• Is the freezer drawer closed properly?
If the freezer drawer is not completely closed or is blocked, humidity from outside may enter and cause
severe frost to form.
severe frost to form.
Water
dispenser
is not
functioning.
dispenser
is not
functioning.
• Is the water line connected and the shut-off valve open?
• Has the water supply line tubing been crushed or kinked?
• Has the water supply line tubing been crushed or kinked?
Make sure the tubing is free and clear of any obstruction.
• Is the water tank frozen because the refrigerator temperature is too low?
Try selecting a warmer setting on the main display panel.
• Check if the fi lter is properly installed. If it is not properly installed, the water dispenser may not work.