att e5945b Manuel D’Utilisation

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44
Appendix
Incomplete 
messages.
•  If a caller leaves a very long message, part of it may be lost when the 
system disconnects the call after four minutes.
•  If the caller pauses for more than six seconds, the system stops 
recording and disconnects the call.
•  If the system’s memory becomes full during a message, the system 
stops recording and disconnects the call.
•  If the the caller's voice is very soft, the system may stop recording 
and disconnects the call.
Difficulty hear-
ing messages.
  Press VOLUME 
^
 to increase speaker volume.
  Remove any stickers from your telephone base and/or handset when 
you purchased it; they may be obstructing the messages when you 
play them.
System does 
not answer 
after correct 
number of 
rings.
•  Make sure that the answering system is on (see page 29).
•  If toll saver is activated, the number of rings changes to 2 when there 
are new messages (see page 32).
•  In some cases, the system may be affected by the ringing system 
used by the local telephone company.
•  If the memory is full or the system is off, the system will answer after 
10 rings.
After you try to 
playback mes-
sages by pressing 
PLAY/STOP, Time 
and date not set 
prompts 
•  You need to reset the answering system clock (see page 30).
System does 
not respond  
to remote  
commands.
•  Make sure to enter your remote access code correctly (see page 32 
and 36).
•  Make sure you are calling from a touch tone telephone. When dialing a 
number, you should hear tones. If you hear clicks, the telephone is not 
a touch tone telephone and cannot activate the answering system.
•  The answering system may not detect the remote access code while 
the announcement is playing. Wait until the announcement is over 
before entering the code.
•  There may be interference on the telephone line. Press the dial-pad 
buttons firmly.
Troubleshooting
System does 
not record  
message.
•  Make sure the answering system is on (see page 29).
Announcement 
message is not 
clear.
•  When recording your announcement, make sure you speak in a  
normal tone of voice, about nine inches from the telephone base.
•  Make sure there is no background noise (TV, music, etc.) while 
recording.