Avaya 4600 Manuel D’Utilisation

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Troubleshooting Guidelines
136 4600 Series IP Telephone LAN Administrator Guide
 
The Reset Administrative Option
As indicated in some troubleshooting procedures, sometimes it is appropriate to reset the 4600 
Series IP Telephone. Procedures on how to do so are printed in this section. You can also find 
reset procedures in Chapter 3 of the 4600 Series IP Telephone Installation Guide. These 
parameters and settings are reset to default values, including “null” as applicable, when the 
Reset procedure finishes:
Registration extension and password.
All values administered by local procedures, in accordance with Chapter 3 of the 4600 
Series IP Telephone Installation Guide
.
All values previously downloaded using DHCP or from a TFTP settings file. These values, 
of course, are usually restored when the telephone re-registers after the reset.
Note:
Note:
If PROCSTAT was administered to 1, as described in 
, you cannot invoke the R E S E T option. In addition, if 
PROCPSWD was administered as non null, you must enter that value after you 
press Mute and before you press R E S E T
Reset System Values
Use the following procedure to reset all system initialization values to the application software 
default values.
!
CAUTION:
CAUTION:
This procedure erases all static information, without any possibility of recovering 
the data.
1. While the telephone is on-hook and idle, press the following sequence of keys on the 
faceplate of the telephone:
Mute 7 3 7 3 8 # (Mute R E S E T #) 
Note:
Note:
Press the Mute button momentarily. Do not press this button while pressing other 
keys/buttons. The 4630/4630SW IP Telephones and the 4690 IP Conference 
Telephone do not have a dedicated Hold button. For all other 4600 Series IP 
Telephones, pressing the Hold button instead of the Mute button also works.