HP designjet l65500 Manuel
Colombia: 571 602 9191 / 01 8000 51 4746 8368
Costa Rica: 0 800 011 0524
Dominican Republic: 1 800 711 2884
Guatemala: 1 800 999 5105
Honduras: 800 0 123 / 1 800 711 2884
Mexico: 52 55 5258-9922
Nicaragua: 1 800 0164 / 800 711 2884
Panama: 001 800 711 2884
Peru: 511 411 2443 / 0 800 10111
El Salvador: 800 6160
Venezuela: 58 212 278 8666 / 0 800 474 68368
CC LAR Nextel: (5255) 1088 0884; ID 52*20115*51
CC LAR e-Mail: carecenter.ipglf.lar@hp.com
CC LAR Fax: +52 55 5258 6377
Service information
The printer can produce on request a list of many aspects of its current status, some of which may be
useful to a service engineer trying to fix a problem. There are two different ways to request this list:
useful to a service engineer trying to fix a problem. There are two different ways to request this list:
●
In the HP Internal Print Server, select Information > Service information.
●
From any computer with Internet access, enter the URL of your printer into a Web browser, followed
by /hp/device/webAccess/allServicePlot.htm. For instance, if the URL of your printer
is http://123.123.123.123, enter http://123.123.123.123/hp/device/webAccess/
allServicePlot.htm.
by /hp/device/webAccess/allServicePlot.htm. For instance, if the URL of your printer
is http://123.123.123.123, enter http://123.123.123.123/hp/device/webAccess/
allServicePlot.htm.
You can request the whole list, which takes a significant time to generate; or you can request specific
parts of it. If in doubt, you are recommended to request the whole list (select All pages).
parts of it. If in doubt, you are recommended to request the whole list (select All pages).
If you need to send the list by e-mail, you can save the page as a file from your Web browser, and later
send the file. Alternatively, from Internet Explorer you can send the page directly: select File > Send
> Page by E-mail.
send the file. Alternatively, from Internet Explorer you can send the page directly: select File > Send
> Page by E-mail.
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Chapter 11 When you need help
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