HP photosmart 120 Manuel D’Utilisation

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5-Troubleshooting and Support
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Before you call
Review troubleshooting tips.
Have the following information ready before you call:
z
serial number (found on the bottom of your camera)
z
product name
z
date of purchase
Hardware Repair Services
If you think your camera needs repair, first call the Customer 
Support Center, which can help determine if service is required 
and direct you to a service site. Otherwise, contact the store 
where you purchased the product. Or, visit 
 for 
the nearest sales and service office.
Service is free of charge during the warranty period. Beyond 
the warranty period, service will be charged.
Obtaining support in the United 
States
Free telephone support for 90 days
Within 90 days of your purchase, telephone support is 
provided to you free of charge. If this is a long distance call for 
you, long distance charges will apply.
Call (1) (208) 323-2551.
Our support staff is available from 6 am to 10 pm Mountain 
Time, Monday through Friday, or 9 am to 4 pm Saturday.