Denon dbp-2010ci dbp-1610 dz09-049 Instruction De Maintenance

Page de 5
 
100 Corporate Drive Mahwah, NJ 07430
 
 
       
 
 
 
Service Bulletin
 
No. : 
 DZ09-129 
Date:
 
October 2, 2009 
_____________________________________________________________
 
 
Model:
 
DBP-2010CI, 
DBP-1610 
      
 
 
Subject: 
Correction of the firmware of DPMS (Denon Product Management 
Server).
 
Countermeasure is applicable only upon claim from the customer. 
 
Symptom:
 1) The digital coaxial output is interrupted when the customer skips 
the track while pausing at CD.  
2) The analog output signal is distorted when playing the high frequency signal 
(10~20kHz) of LPCM-Multi, Dolby Digital 2ch/5.1ch, or dts 5.1ch.   
 
 
Solution:  
We corrected the firmware so that no malfunction occurs. 
 
Please do not use Proxy for updating in the Network environment! If customer 
uses setting of Proxy, the unit doesn’t update the firmware properly. 
 
Caution: 
It is necessary to initialize the unit before the update work begins.  The 
customer has to initialize their BD Player.  Please update the firmware after you 
confirm this matter to the customer beforehand. 
 
Preparing for updating: (Refer to the Instruction Manual.)  
1) Turn the Power Supply of the unit off.  
2) Connect the Ethernet terminal of the unit to the Network line by Ethernet 
straight cable. (Don't use Ethernet cross cable.)   
3) The connection of the network recommends the Ethernet cable for certain 
update.   
4) Turn the Power Supply of the unit on. 
 
______________________________________________________________________________________ 
CONFIDENTIALITY NOTICE: 
The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their 
employees.  This document may contain information that is privileged, confidential and may be protected from disclosure under 
applicable laws and terms of the DENON Service Agreement.  Any distribution, disclosure, dissemination or copying of this 
document and the information it contains is prohibited.  No responsibility will be accepted by DENON for any damage, injury or loss 
resulting from the misuse of the information contained in this document.