Denon dbp-2010ci dbp-1610 dz09-049 Instruction De Maintenance
100 Corporate Drive Mahwah, NJ 07430
Service Bulletin
No. :
DZ09-129
Date:
October 2, 2009
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Model:
DBP-2010CI,
DBP-1610
Subject:
Correction of the firmware of DPMS (Denon Product Management
Server).
Countermeasure is applicable only upon claim from the customer.
Symptom:
1) The digital coaxial output is interrupted when the customer skips
the track while pausing at CD.
2) The analog output signal is distorted when playing the high frequency signal
(10~20kHz) of LPCM-Multi, Dolby Digital 2ch/5.1ch, or dts 5.1ch.
2) The analog output signal is distorted when playing the high frequency signal
(10~20kHz) of LPCM-Multi, Dolby Digital 2ch/5.1ch, or dts 5.1ch.
Solution:
We corrected the firmware so that no malfunction occurs.
Please do not use Proxy for updating in the Network environment! If customer
uses setting of Proxy, the unit doesn’t update the firmware properly.
Caution:
It is necessary to initialize the unit before the update work begins. The
customer has to initialize their BD Player. Please update the firmware after you
confirm this matter to the customer beforehand.
Preparing for updating: (Refer to the Instruction Manual.)
1) Turn the Power Supply of the unit off.
2) Connect the Ethernet terminal of the unit to the Network line by Ethernet
straight cable. (Don't use Ethernet cross cable.)
3) The connection of the network recommends the Ethernet cable for certain
update.
4) Turn the Power Supply of the unit on.
confirm this matter to the customer beforehand.
Preparing for updating: (Refer to the Instruction Manual.)
1) Turn the Power Supply of the unit off.
2) Connect the Ethernet terminal of the unit to the Network line by Ethernet
straight cable. (Don't use Ethernet cross cable.)
3) The connection of the network recommends the Ethernet cable for certain
update.
4) Turn the Power Supply of the unit on.
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The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.