Toshiba portege r500 Manuel D’Utilisation

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If Something Goes Wrong
DVD operating problems
DVD operating problems
If you experience a problem playing DVDs, you may be able to fix 
the problem yourself. 
For general problems playing a DVD title, try the following steps:
1
Verify that the disc is in a format that the drive supports.
2
Ensure that the disc is properly inserted in the drive tray.
3
Ensure that the Display properties are not True Color (24-bit). 
If it is set to 24-bit color, there may be a video format error. To 
verify your display settings:
a
Click StartControl PanelAppearance and Themes
and double-click Display.
b
Click the Settings tab and ensure that the Color Palette is 
set to High Color (16-bit).
c
If it is not set to High Color, change the settings to 16-bit 
color
 and click OK.
4
Clean the disc and try again.
A dirty drive can also cause audio problems. If you have tried 
several discs and all fail, consider sending your drive to an 
authorized service provider to get it cleaned.
5
Verify that your computer recognizes your optical drive by 
double-clicking the My Computer icon on the desktop. The 
optical drive should appear in the list.
6
 for instructions 
on using Device Manager to view the optical drive properties. 
7
Check the Toshiba Web site for new information on optical 
drives and their operation.
A blank screen appears while watching a DVD-ROM movie 
or title.
Disable the Shut off Monitor feature in the Display Properties using 
the following steps:
1
Right-click in a blank area of the Windows
®
 desktop.
2
Click Properties.
3
Click the Screen Saver tab.
4
Deselect Shut off Monitor.