Toshiba qosmio f60 Manuel D’Utilisation

User’s Manual

9-24

Troubleshooting

If you require any additional help using your computer or if you are having 

problems operating the computer, you may need to contact TOSHIBA for 

additional technical assistance.

Some problems you experience may be related to software or the operating 

system so it is important that you investigate other sources of assistance 

first. Before contacting TOSHIBA, try the following:

■

Review troubleshooting sections in the documentation supplied with 

your software and/or peripheral devices.

■

If a problem occurs when you are running software applications, consult 

the software documentation for troubleshooting suggestions and 

consider calling the software company's technical support department 

for assistance.

■

Consult the reseller or dealer from where you purchased your computer 

and/or software - they are your best resource for current information 

and support.

The following message 

appears when 

executing Recovery 

Media Creator.
"The Recovery 

partition."

You will see this message if you have previously 

chosen to remove the partition and are trying to 

create "Recovery Media".
When there is no recovery partition, the 

Recovery Media Creator cannot make Recovery 

Media.
However, if you have already created a 

"Recovery Media", you can use it to restore the 

recovery partition.
Simply follow the instructions in 

 section in Chapter1, Getting 

Started.
You will be directed to select "Restore Original 

Factory Image" from the drop-down menu.
If you have not created "Recovery Media", 

please contact TOSHIBA support for assistance.