Toshiba protege pt331u Manuel D’Utilisation

167

You may have connected the printer while the computer is on. 
Disable Sleep mode, turn off the computer, and turn off the printer. 
Turn the printer back on, make sure it is online, and then turn the 
computer back on.

Try printing another file. For example, you could create and attempt 
to print a short test file using Notepad. If a Notepad file prints 
correctly, the problem may be in your original file.

If you cannot resolve the problem, contact the printer’s 
manufacturer.

Many programs display information on the screen differently from 
the way they print it. See if your program has a print preview mode. 
This mode lets you see your work exactly as it will print. Contact 
the software manufacturer for more information.

This section provides general troubleshooting tips for networking 
problems, specifically wireless (Wi-Fi

®

) networking.

The terms and concepts used assume a basic understanding of 
networks, and may be for more advanced users. If you need 
assistance or if you are not familiar with the terminology, please see 
Windows

®

 Help and Support or contact your computer technician.

❖

If your computer is equipped with an internal Wi-Fi

®

 adapter, 

verify that the Wireless antenna is ON (the wireless indicator 
light 

 will be lit).

❖

Verify that your computer can detect access points or routers. If 
it can detect a Wi-Fi

®

 access point or router then it may be a 

configuration issue.

❖

Verify that signal strength is good using the utility provided 
with the Wi-Fi

®

 adapter.

❖

If another computer is on the same network, verify that it has 
network access, and can connect to the Internet. If, for 
example, the other computer cannot browse to a public Web 
site, the ISP’s (Internet Service Provider) service may be 
disrupted.

❖

Verify that the Service Set Identifier (SSID), or network 
name, is correct 

- 

i.e., that it matches the SSID assigned to the 

access point you are attempting to connect through. SSIDs are 
case-sensitive.