Toshiba satellite pro 4300 notebook Manuel D’Utilisation

User's Manual

Troubleshooting  9-11

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Satellite Pro 4200/4300 User's Manual  – 4200_UK.doc – ENGLISH – Printed on 27/01/00 as IM_420UK

Refer also to the Parallel printer sections in Chapter 8, 

and to the troubleshooting and other relevant sections in your printer and
software documentation.

Printer does not
turn on

Check that the printer is connected to an electric
outlet. Make sure the outlet is supplying power by
plugging in an appliance.

Computer/printer
do not communicate

Make sure the printer is turned on and is online
(ready to use).

Inspect the cable connecting the printer to the
computer for damage. Make sure it is securely
connected.

A parallel printer connects to the parallel port and
a serial printer to the RS-232C serial port. Make
sure the ports are configured correctly.

Make sure your software is configured to
recognize the printer. Check your printer and
software documentation.

Printer error

Check your printer documentation.

Run the diagnostics program TDIAGS.

If problems persist, contact your dealer.

If you are using a PS/2 or serial mouse, also refer to Chapter 8, 

, and to your mouse documentation.

On-screen pointer
does not respond to
AccuPoint™ II
operation

If a PS/2 or serial mouse is connected, check the
Hardware Setup or TSETUP program. The
Pointing Device

 option should be set to

 to use both the AccuPoint II and

an external mouse.

If problems persist, contact your dealer.